Overview
Office Administrative Assistant Jobs in Ketchikan, AK at Kawanti Adventures and Taquan Air
Job Description: Apex Class Action is seeking a motivated and detail-oriented individual to join our team as a Hybrid Customer Support and Administrative Assistant. This entry-level position is an excellent opportunity for individuals interested in pursuing a career in law or looking to gain experience in a professional administrative setting.
Key Responsibilities:
Customer Support:
Provide accurate, empathetic support to class members over the phone, ensuring their questions and concerns are addressed effectively.
Proactively manage designated email inboxes, responding to all class member inquiries in a timely and thorough manner.
Collaborate with Project Managers to swiftly address and resolve escalated class member issues or concerns.
Assist management with onboarding and training new administrative team members, as needed.
Serve as the primary point of contact for assigned cases, maintaining regular, professional communication with class members.
Assist class members with changing contact information and obtaining a check reissue.
Collaborate with the Case Manager Assistant to identify potential class members that need to be added to settlements.
Administrative Assistant:
Provide administrative support to the executive team.
Utilize various tools to identify potential clients for the sales team.
Perform research tasks to assist the sales team in client acquisition and management.
*
Qualifications:
Excellent communication and interpersonal skills.
Spanish Proficiency is a plus.
Strong organizational and multitasking abilities.
Detail-oriented with a high level of accuracy.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work independently and as part of a team.
Benefits:
Competitive salary
Medical Benefits offered
Opportunity for professional growth and development
Exposure to the legal and administrative aspects of class action settlements
About Us: Apex Class Action, LLC is a third-party class action administration firm specializing in managing the complex process of administering the settlements of class action lawsuits. Our services encompass everything from ensuring proper notice to class members to managing the disbursement of settlement funds.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their interest in the position and relevant qualifications.
Job Type: Full-time
Pay: $20.00 – $30.00 per hour
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Language:
Spanish (Required)
Location:
Irvine, CA 92618 (Preferred)
Ability to Commute:
Irvine, CA 92618 (Required)
Work Location: In person
Show more
Title: Office Administrative Assistant
Company: Kawanti Adventures and Taquan Air
Location: Ketchikan, AK
