Overview
Office Administrator Jobs in Edmond, OK at Stetson Bentley
The Office Operations Analyst is responsible for a wide range of services that include: reception, internal and external customer support, mail/shipping and general administrative support. This role prepares and maintains conference rooms for executive meetings, uses an on-line tool to reserve meeting space, manages internal distribution lists, assists clients with guest badges and wifi access and assists others as needed. The majority of daily tasks with be completed independently according to office guidelines and/or under general supervision. This role will also provide customer support with individualized attention, accurate information, efficient service and timely follow-up.
The Office Operations Analyst should be a proactive and energetic member of our Office Services team by providing support to critical office functions as well as attentive and detailed customer support. Responsibilities include auditing responsibilities for Life Safety, supporting finance functions, providing security, reservations and catering support to our customers, cross support to our local technology team, and providing support to high profile in-office events as needed.
Key Responsibilities:
Business partner for Accenture customers by providing outstanding customer support, including:
Support life safety efforts including badge access, audit reports, and general CCure administration
Plan and manage operations and delivery of services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives
Identifying new ways to add value & proactively taking on new tasks to help the team to be more productive
Independently complete a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering set up and breakdown, welcome desk coverage, floor operations support, space utilization management or other location services
Understand Accenture’s collaboration/technology tools and support customer utilization of these tools
Support the planning for and execution of all on-site meetings and events
Make process improvement suggestions and implement changes as possible to ensure continued seamless office experience for customers, Accenture clients and meeting attendees alike
Receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the office
Manage vendor relationships ensuring current NDA’s are on file
Prepare, pulling & analyzing data reports including those around in office bookings and activities.
Job Requirements:
This role will work onsite at 3575 Piedmont Rd NE Atlanta, GA 30305
Work hours are generally Monday – Friday, 7:00am – 4:00pm with flexibility to support outside of these hours as needed by the site
Can lift/move up to 40lbs
Basic Qualifications:
Minimum of 2 years of customer service experience
Preferred Qualifications:
Seeks to analyze and solve problems
Appropriate technical skills (familiarity with MS Office Suite and demonstration of ability to learn new platforms/technologies)
Experience in hospitality industry
High level of professionalism with a good executive presence—demonstrated poise, calm under pressure
Is a proactive business partner—demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability
Receives moderate level of instruction on daily work tasks and detailed instructions on new assignments
Understands that decisions impact own work and may impact the work of others
Works as an individual contributor as a part of a team, with a focused scope of work
Understands that the local services team including the EA team, the Office Services team along with the Local Technology Enablement team are one team focused on providing engaging and comfortable customer experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.
The application window for this job will remain open until at least 05/14/2025. However, if this date has passed and this role is still posted, please note we are still accepting applications.
Information on benefits is here.
Role Location Hourly Salary Range
California $21.97 to $49.57
Colorado $21.97 to $42.84
District of Columbia $23.37 to $45.63
Illinois $20.34 to $42.84
Minnesota $21.97 to $42.84
Maryland $21.97 to $42.84
New York/New Jersey $20.34 to $49.57
Washington $23.37 to $45.63
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Title: Office Administrator
Company: Stetson Bentley
Location: Edmond, OK
