Overview

Office Administrator Jobs in The Woodlands, TX at Exo

Headfirst Mental Health Initiative (HMHI) is seeking a highly organized and detail-oriented Administrative Coordinator to support client applications, invoicing, data entry, and therapist coordination. This role serves as the first point of contact for client applications and works closely with leadership to ensure smooth operations.

Key Responsibilities:Client Applications & Waitlist Management

Serve as the first point of contact for client applications.
Manage the intake process, including sending and tracking paperwork.
Maintain and update the client waitlist, ensuring accurate records.
Coordinate with the Executive Director (ED) to transition clients from the waitlist to active services.
Archive terminated clients and remove them from active lists.
Ensure all client information is handled with strict confidentiality, adhering to HIPAA regulations and privacy policies.

Invoicing & Assessment Collections

Collect invoices from contract therapists by the 5th of each month.
Send a breakdown of invoices per practice to the Treasurer.
Track, record, and store invoice data accurately.
Work with the ED and Clinical Director to ensure proper assessment tracking.

Monthly Data Entry & Reporting

Record financial data and reconcile reports with Bank of Texas.
Track and document session counts, including individual and group therapy sessions.
Maintain accurate client demographic data for reporting and funding purposes.

Contract Therapist Liaison

Serve as the primary contact for contract therapists until a new ED is hired.
Act as a liaison between contract therapists and the Treasurer for financial and operational matters.
Collaboration with community partners (SMU, GLF, Kabani, etc).

Administrative & Event Support

Schedule and communicate board meetings.
Manage incoming client inquiries via email.
Assist with coordinating and attending community and fundraising events.
Support the team in various operational tasks as needed.

Potential Growth Opportunities:

Assistance with grant and funding applications.
Supporting the creation of printed marketing materials.
Social media management (as additional hours allow).

Qualifications:

Strong organizational and administrative skills.
Ability to manage multiple tasks and track detailed information.
Excellent communication and coordination abilities.
Experience in mental health, nonprofit, or client services preferred.
Proficiency in data entry and invoicing systems is a plus.
Understanding of and commitment to HIPAA compliance and client confidentiality.

Job Types: Part-time, Contract

Pay: $23.00 – $25.00 per hour

Expected hours: 5 – 15 per week

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off

Schedule:

Choose your own hours
Monday to Friday

Experience:

administrative: 1 year (Preferred)

Work Location: Hybrid remote in Dallas, TX 75219

Title: Office Administrator

Company: Exo

Location: The Woodlands, TX

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