Overview

Office Administrator-Part Time Jobs in Southington, CT at Crystal Bees

Pay is dependent upon experience you have in the hospitality industry. Hours of the position is from 7am-3pm & 3pm-11pm. Duties of the position are as follows:

➢ To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.

➢ Other duties may be assigned.

➢ Provide the highest quality of service to the customer at all times.➢ Promptly and effectively deal with guest complaints and requests.

➢ Check guests in and out efficiently and in a friendly manner.

➢ Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Company policy.

➢ Handle guest mail and messages per established procedures.

➢ Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.

➢ Take reservation requests efficiently.

➢ Block rooms and handle special requests.

➢ Monitor room availability.

➢ Keep lobby and desk area clean and presentable.

➢ Have a thorough knowledge of emergency and security procedures.

➢ Offer and properly handle requests for wake-up calls.

➢ Work on laundry during downtimes adhering to standards.

➢ Open and close shifts, make cash drops.

➢ Ensure all credit cards, cash, and change fund are balanced throughout each shift.

➢ Inform management of any guest or system-related complaints or problems.

➢ Keep maintenance informed of all maintenance needs.

➢ Pass on guest lost and found inquiries to management or supervisors.

➢ Must wear proper uniform at all times in accordance with the Standards of Appearance.

➢ Be able to move luggage or packages weighing

Job Type: Full-time

Pay: $12.00 – $15.00 per hour

Benefits:

Flexible schedule

Schedule:

8 hour shift
Monday to Friday

Work setting:

In-person

Ability to Relocate:

Norton Shores, MI 49444: Relocate before starting work (Required)

Work Location: In person

Title: Office Administrator-Part Time

Company: Crystal Bees

Location: Southington, CT

 

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