Overview

Office Administrator-School of Information Sciences Jobs in Urbana, IL at University of Illinois Urbana-Champaign

Office & People Care Manager

Position Title: Office & People Care Manager Office: Lansdowne, VA

Reports To: VP of Administration & Operations Exempt/Non-Exempt: Non-Exempt

Department: Operations Position Type: full-time

Direct Reports: none Date Revised: March05

Position Objectives:

At Care Net, our team is our greatest asset, and the care of each member is our

greatest responsibility. The Office & People Care Manager at Care Net will play a

vital role in managing and optimizing our Human Resources Information System

(HRIS) and building a culture that is Christ-centered, supportive, and empowering

for our staff. In addition, you will serve our organization by performing a variety

of operational and administrative tasks, including managing the administration of

our headquarters office in Lansdowne, VA.

You will be responsible for overseeing recruiting, onboarding, benefit selection,

payroll verification, annual review processes, and off-boarding while ensuring

alignment with the organization’s mission and values. This role requires someone

who thrives in a fast-paced, ever-changing and detail-oriented environment and has

the ability to streamline processes. You will be responsible for developing key

performance indicators around your deliverables and reporting on progress.

Primary Responsibilities

On-Site Office Management of Lansdowne, VA 

Serves as main POC for Virginia office building management (currently
ADF) ensuring necessary communications from ADF to HQ staff are timely

and accurate 

Receives all incoming mail at HQ not otherwise assigned to another staff
member; reviews, acts on, distributes mail as appropriate 

Receives multiple invoices (mostly monthly recurring) via the mail and
digitally for the operation of the HQ office, benefits administration and

premium payments, etc. Appropriately codes expenses per the chart of

accounts, and routes to the appropriate Director/VP for approval, submits to

accounting for payment. 

Orders office supplies as needed for the Virginia office 

Maintains Care Net’s multiple storage closets at HQ Office; schedules and
completes removal of files in Document Retention closet; coordinates the

return and organization of materials from Care Net’s annual national

conference 

Coordinate hospitality arrangements (hotel arrangements, group meals) for
board meetings (two times per year) and other events at the Virginia office 

Assist the Director of IT with the fulfillment of new hire equipment (laptop,
peripherals) and the return of company equipment and property at employee

separation. Interface with technology support and Director of IT to

decommission older laptops and recycle appropriately.

People Systems

Ensures data accuracy, system integrity and data security in our HRIS
platform (currently Paylocity)
Initiates the New Hire process within the system and ensures new employee
data accuracy. The new hire process includes pre-employment data

collection, benefits package launch and employee selection of benefits, 90-

day “onboarding” (currently housed in project management software).

Maintains strict confidentiality of employee privileged and sensitive
information including salary, benefits selection, healthcare claims

information, performance review information, etc.

Accurately maintains paper files for all employees (current and terminated)
in accordance with the Document Retention Policy headquarters office in

Lansdowne, VA

Serves as primary administrator of and main point of contact with the HRIS
platform firm, routing questions, and receiving and acting on system

generated notices, responding to inquiries

Recruitment

Manages the recruiting process in the HRIS, including job requisitions,
postings, applicant tracking
Collaborates with hiring managers to ensure effective candidate selection for
open roles
Interfaces with and manages external recruiters, as required, to obtain
additional candidates for selected roles.
Ensures candidate offer letters are compliant with Care Net processes and
have the approvals required.
Using an online platform, orders and reports on background checks for all
candidates signing an offer letter

Payroll 

Ensures the accuracy and integrity of data in the HRIS system which
impacts bi-weekly payroll. This includes the timely processing of hires,

terminations, leaves of absence, salary changes, changes in deductions or

withholding, etc. in the HRIS platform 

Communicates with Accounting firm who processes payroll the data
changes which impact payroll 

Communicates with staff at regular intervals the need to complete and
approve timecards; assists staff who are having difficulty with this task 

Receives and reviews the “pre-process payroll register,” ensuring data
changes are accurately reflected in payroll processing; collaborates with

Accounting vendor Payroll Processor to resolve data and payroll

discrepancies

Benefit Administration

Assists with data compilation and evaluation to select health care insurance
carriers, employees plans, etc. prior to Open Enrollment process.
Communicates with employees the Open Enrollment process and deadlines;
facilitates all-staff meetings in which the healthcare plans are presented;

assists staff with online benefit selection in HRIS, answers questions on the

plan; ensures new benefit deductions are accurate in payroll processing

Assist employees with benefit enrollment, inquiries, and changes. Directs
employees as needed to insurance brokers/customer service, insurance

carriers’ customer service

Assists employees needing to take extended leave by accurately
communicating Care Net’s leave policy, short-term disability benefit, and

(when appropriate) maternity leave pay; completes required forms for short

and long-term disability claims provided by insurance carrier

Serves as main billing contact for all insurance carriers; receives, codes,
gains approval and routes monthly premium bills
Serves as Administrator for corporate travel platform (Travel Perk) and

corporate credit card platform (Divvy) – adds new staff, removes separated

staff as needed.

Annual Review Process

Oversees the administration/system functions of the annual performance
review process by ensuring the annual performance review process is

launched in the HRIS for each eligible employee, ensuring reviews are

moving through the approval and digital signature process to completion

Under the supervision of the VPAO, calculates merit increases based on
Annual Review Scores; receives the appropriate approval of those

calculations, enters new salary information into HRIS, reconciles payroll to

new salary amounts

Ensures each employee receiving a merit increase has a Personnel Action
Form completed and signed by their manager and appropriate Executive.

Files completed forms in employee permanent paper filed at headquarters

office.

Compliance & Reporting

Assists in compliance with employment laws and regulations by working
with the SVP of Administration & Operations and, if necessary, outside

legal/HR counsel.

Generates reports and analytics on key culture and staff metrics for
management.

Employee Relations & Culture:

Serves as employees’ main contact for all topics of employee care (salary,
benefits, leave, certain policies, healthcare claim resolution); appropriately

answers questions, or refers employees to correct contacts inside or outside

of the organization; follows up with employees to ensure resolution to issues

Maintains daily devotional calendar and assignments for the staff, updating
regularly with changes in staff
Plans and coordinates annual all-staff retreat including travel,
accommodations, meals, meeting space, programming.
Develops and maintain employee appreciation programs, including birthday
and holiday programs.

Financial Oversight Assistance 

Assists the SVPAO with employee communications regarding financial
reporting and oversight:

o Monthly emails to complete expenses in credit card portal and
invoices

o Monthly emails to Budget Owners to review and correct financial
reports 

Maintains filing in headquarters office of correspondence from states related
to Charitable Registrations. 

Assist the SVPAO with the collection and recording of various data for the
Annual Financial Audit

Qualifications:

+ years of experience in HRIS system administration and maintenance and
+ years of office management experience.
Bachelor’s degree from an accredited college or university
Committed follower of Jesus Christ who wholeheartedly shares and will
uphold the Care Net’s Statement of Faith, Vision, Mission, and Core Values.
Possesses a strong commitment and dedication to the pro-life position and
Biblical family values.
Relational sincerity and warmth, with proven capacity to earn the trust and
goodwill of both co-workers and partners.
Able to foster a positive and supportive work environment that encourages
unity, forgiveness, and reconciliation among employees in accordance with

principles from Matthew 18.

Proven ability to uphold standards of confidentiality related to sensitive
information.
Ability to perform well under pressure and deadlines. Very organized. Very
detail oriented.

To apply, send a resume and cover letter to: Kathy LoBuglio, VP of

Administration and Operations, at [email protected]. No calls please.

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Title: Office Administrator-School of Information Sciences

Company: University of Illinois Urbana-Champaign

Location: Urbana, IL

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