Overview
Office Assistant | Part-Time | PayPal Park Jobs in San Jose, CA at Oak View Group
Job Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team in providing exceptional service to our guests. As the first point of contact for visitors, you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth check-in and check-out process. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.
Responsibilities
Greet guests warmly upon arrival and provide assistance with check-in and check-out procedures.
Manage reservations and maintain accurate records of guest information using hotel management software.
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and courtesy.
Operate phone systems effectively, ensuring clear communication with guests and staff.
Provide information about hotel amenities, local attractions, and services available to enhance the guest experience.
Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for occupancy.
Uphold high standards of phone etiquette while handling incoming calls and messages.
Experience
Previous experience in hospitality or customer service roles is preferred.
Familiarity with hotel management systems is an advantage.
Strong organizational skills and the ability to multitask effectively in a busy environment.
A positive attitude, excellent interpersonal skills, and a commitment to providing outstanding service are essential for success in this role.
Join our team as a Front Desk Agent where you can showcase your hospitality skills while contributing to an exceptional guest experience!
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
Show more
Title: Office Assistant | Part-Time | PayPal Park
Company: Oak View Group
Location: San Jose, CA
