Overview
Office Associate Jobs in Raleigh, NC at Maat Investments Ltd
Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. If you have a passion for hospitality and enjoy working in a dynamic environment, we would love to hear from you.
Responsibilities
Greet guests warmly upon arrival and check them in efficiently.
Manage reservations and maintain an organized calendar for bookings.
Handle incoming calls using phone systems, addressing inquiries and providing information about services.
Assist guests with check-out procedures and process payments accurately.
Maintain accurate filing systems for guest records and administrative documents.
Provide customer support by addressing guest concerns or requests promptly.
Proofread documents and communications to ensure clarity and professionalism.
Collaborate with other departments to ensure seamless guest experiences.
Uphold high standards of cleanliness and organization at the front desk area.
Experience
Previous experience in a front desk or administrative role is preferred but not required.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent phone etiquette and communication skills are essential.
Proficiency in calendar management and administrative tasks is highly desirable.
Familiarity with customer support practices will be beneficial.
Ability to type efficiently and accurately while maintaining attention to detail.
Join our team as a Front Desk Agent, where your contributions will help create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $10.00 – $10.50 per hour
Expected hours: 32 – 40 per week
Benefits:
Employee discount
Flexible schedule
Schedule:
8 hour shift
Evening shift
Morning shift
Night shift
People with a criminal record are encouraged to apply
Work Location: In person
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Title: Office Associate
Company: Maat Investments Ltd
Location: Raleigh, NC
