Overview
Office Manager Jobs in Georgia at Exadel
Administrative Support Assistant – HOMES Program
The Department of Community Resources
Please apply by: 7/3/2025
“Follow Your Calling, Find Your Career”
Hiring Range: $20.00 – $26.61/hr This is a non-exempt (hourly) position. Please note: pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.
Position Summary
The selected candidate will work directly with the HOMES Program and CRC Community Partners to provide routine administrative, clerical and technical work. This position, under general supervision, is responsible for general administrative functions of variety and specialization in a department.
This position may also provide administrative back-up to other administrative support functions such as greeting, receiving, and assigning customers and the public who have come into the Mecklenburg County Community Resource Center (CRC) to apply for Health and Human Services and supporting programs.
This position may call for evening and weekend rotational support.
Location:
3205 Freedom Drive
Charlotte, NC 28208
Essential Functions
Provide administrative support to internal departmental staff
Respond to inquiries and resolve administrative issues that may arise
Prepare written correspondence such as memos, forms and emails
Create, maintain, organize and enter information into databases and use various computer applications
Operate office equipment, fax machines, copiers, or phone systems and arrange for needed repairs
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material
Operate mail systems and coordinate the flow of information, internally or externally
Schedule, confirm and maintain meetings, events, and schedules
Compose, type, and distribute information such as meeting notes, agendas, and general information
Mecklenburg County Department of Community Resources: Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism.
Minimum Qualifications
Experience:
Minimum of two years of administrative experience
Education:
High School Diploma or equivalent
Combination of relevant education and relevant experience accepted?: Yes
Licenses and Certifications
May require a valid North Carolina or South Carolina Driver’s License
May require County Driving Privileges
May require an Annual Motor Vehicle Record (MVR) check
Preferred Qualifications
Strong customer service skills
Strong data entry skills
Strong communication skills and Microsoft office skills
Knowledge, Skills and Abilities
Knowledge of
Administrative and clerical procedures and systems using various computer applications, managing files and records
Principles and processes for providing customer and employee services
Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Skills
Customer service
Coordination and organization
Judgement and decision making
Time management
Abilities
Adaptability: Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization
Initiating Action: Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive.
Managing Work: Effectively managing work time and resources to ensure that duties are completed efficiently
Stress tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization
Computer Skills
Data entry
Intermediate use in various computer applications.
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
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Title: Office Manager
Company: Exadel
Location: Georgia
