Overview
Office Support Specialist Jobs in East Grand Forks, MN at Minnesota Merit System
Full Job Description
Classification Summary
Polk County Social Services is looking to fill a full time Office Support Specialist position in our East Grand Forks office. This exciting career supports the daily functions of the agency by helping customers at the window, answer phones, enter data into state systems and much more.
Polk County offers a highly competitive benefits package. Individuals interested in the position must be Minnesota Merit System eligible. Must have a valid Minnesota driver’s license. To view qualifications and take the Office Support Specialist exam go online at http://agency.governmentjobs.com/mnmeritsystem/default.cfm (click on Exams Open for Application). Starting wage for this position is $20.36 per hour. Deadline to apply is April 24, 2024. You must complete the exam within (3) three days of the closing date, or by no later than midnight, April 29, 2024.
Preference for individuals who can speak Bilingual (Somali/English).
Under general supervision serves as first contact between the public and employees of all departments within the agency and demands the ability to be a constructive link between the public and agency workers and our service providers/vendors.
THE APPLICATION PROCESS HAS CHANGED FOR THIS CLASSIFICATION (SEE EXAM PROCESS BELOW).
Examples of Duties
(these are illustrative examples only-a position may not include all the work examples given, nor does the list include all that may be assigned.)
Responds orally and in writing to general inquiries based on knowledge of previous situations and knowledge of agency programs, policies and procedures.
Asks questions to determine clients’ needs and directs the clients to the appropriate staff member.
Provides clients with information on other community resources.
Assists clients in the proper completion of program forms.
Responds to requests for information or questions from other employees by personal contact, phone or e-mail.
Types and edits materials using knowledge of procedures to determine the correct format, and questions the author if something is missing or incorrect.
Composes form letters or other routine correspondence.
Types and/or prepares special reports using knowledge of specialized software programs. Assembles and sends application materials, attachments and other forms based on knowledge of standard agency procedures.
Codes, records, matches, posts, tallies, verifies and/or corrects data in order to maintain accurate records and mailing lists.
Maintains administrative or fiscal data and assists in preparing reports.
Sorts and distributes incoming mail and collects and prepares outgoing mail.
Maintains adequate inventory of office supplies and forms required for agency operation.
Enters information into and retrieves information from data bases.
Assists in the training of new office support staff.
Minimum Qualifications
Polk County Minimum Qualifications
High School Degree or equivalent.
Must show proficiency with a typing test.
Must have a valid Minnesota driver’s license.
Examination Process
In order to be considered for this job, you must take and pass an examination, which is offered online. The examination consists of five (5) sections measuring Numeric Filing, Proofreading, Reading Comprehension, Spelling (requires sound audio capabilities on your computer), and Basic Math Skills. After your Merit S…
Title: Office Support Specialist
Company: Minnesota Merit System
Location: East Grand Forks, MN
Category:
