Overview
Office Support Specialist Jobs in Urbana, IL at University of Illinois Urbana-Champaign
Full Job Description
Office Support Specialist
Undergraduate Programs
Job Summary
This position performs administrative support duties for the Gies College of Business Office of Undergraduate Programs This Unit serves over 3,000 students in the undergraduate program and 1,200 students pursuing a minor in Business.
Duties & Responsibilities
Provide administrative and event support (space, purchasing, food, setup) for Office of Undergraduate Programs–
Work with unit and external Gies College of Business staff to obtain information and compile the weekly Gies at a Glance Newsletter. Prepare and update Gies Groups News Section/Announcements in association with the events contained in the newsletter.
Provide course scheduling duties for Office of Undergraduate Programs-led BUS courses. Responsible for reserving rooms and determining enrollment capacities, determining dates/times, and researching course descriptions and restrictions to be viewed in campus Course Explorer. Requires communication and collaboration with other employees within OUP and units across campus to ensure listing completion and accuracy
Greet visitors and callers to Office of Undergraduate Programs (including students, parents, professionals, etc.). Determine needs of visitor/caller and assist them towards resolving routine inquiries, requests, or p5roblems.
Compile and prepare Bottom Line Submissions where necessary. Ensure that necessary additions to the Gies at a Glance email list are requested and completed
Coordinate basic logistical arrangements relating to conferences, meetings, and travel for the entire OUP unit
Schedule student appointments with deans, assistant and associate directors, coordinators, and records officers where necessary
Assist other office support staff on tasks such as Facilities and Services event requests, phone coverage, front desk coverage, and other office needs as assigned –
Create and submit payment for OUP P-Card transactions.
Perform other duties as assigned.
Minimum Qualifications
High school diploma or equivalent.
Any one or combination totaling two (2) years (24 months) from the categories below:
College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
30 semester hours equals one (1) year (12 months)
Associate’s Degree (60 semester hours) equals eighteen months (18 months)
90 semester hours equals two (2) years (24 months)
Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
Work experience performing office/clerical activities, including the use of computer systems.
One (1) year (12 months) of work experience comparable to the second level of this series.
Preferred Qualifications
At least one year of office support experience comparable to that performed at the Office Support Associate level or in other positions of comparable responsibility; knowledge of office support and general office practices and procedures;
Knowledge, Skills and Abilities
Strong oral and written communication skills .
Working knowledge of PCs and software.
Ability to handle many telephone lines at once with no error in transferring or directing calls.
Working knowledge of Campus Administrative Manual policies and guidelines.
Ability to use office software packages; ability to work independently and exercise judgement to solve problems or answer questions
Exercise good …
Title: Office Support Specialist
Company: University of Illinois Urbana-Champaign
Location: Urbana, IL
Category:
