Overview
Oliver Wyman – Team Assistant (supporting Australia) – Kuala Lumpur Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Marsh Asia
Title: Oliver Wyman – Team Assistant (supporting Australia) – Kuala Lumpur
Company: Marsh Asia
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.
The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.
Job Overview
The Team Assistant (TA) is responsible for supporting Principals including but not limited to calendar management, travel logistics & administration. This role requires support in Australia time zone.
Key Responsibilities
Calendar Management & Travel Arrangement
Maintain diaries for Oliver Wyman Principals and other key stakeholders, scheduling internal and external meetings, communicating with clients and internal Partners, Consultants and Support Professional colleagues
Coordinate complex travel including booking, flights, cars, rail tickets, hotels etc.Support visa applications when required.
Develop understanding of Principal and key stakeholders’ scheduling and travelpreferences. Coordinate travel efficiently by grouping client meetings wherepossible (“you’re in Melbourne to see XYZ Company, shall I try to set up a meetingwith X Company because we haven’t spoken to them for three months”)
Business Development
Maintain and update current list of contacts and business activities in CRM database
Track and maintain sales activity/pipeline working with Executive Assistants
Execute requested follow-up calls for client mailings/marketing events
Daily administration
Manage documents: printing & binding in local office when requested
Preparation of timesheets for each assigned Principal or key stakeholder
Expense support using iExpense
Team Support
Provide coverage for Assistants who are out of the office to ensure seamless support to Principals/Partners
Support broader office activities when required, helping with Happy Hours or other social activities as needed
Adhoc
Willing to take on other adhoc duties, supporting the business and office. This may include but not limited to – arranging office supplies, organizing events, including Partner visits, client forums and lunches
Experience Required
At least two to three years’ experience at working in an administrative /TeamAssistant position
Experience in financial services, management consultancy and/or a professionalservices environment a plus
Demonstrated high level of client service in an office or professional environment
Skills And Attributes
Fluency in English required
Proficiency working with Microsoft Office Suite
Basic knowledge of CRM (Microsoft Dynamics) a plus
Good judgement & ownership mentality
Empathetic, courteous, positive demeanor
Strong organizational skills with demonstrated ability to prioritize and multiple task
Ability to work in fast-paced environment and be detail-oriented
Resourceful and proactive
Strong problem-solving skills and decision making capabilities
Superior written and verbal communication skills
Good time-management skills
Team player who is able to work with different personalities and working styles
