Overview
Operated Service Point, Shop Management (SPX) Jobs in Bangkok, Bangkok City, Thailand at Shopee
Title: Operated Service Point, Shop Management (SPX)
Company: Shopee
Location: Bangkok, Bangkok City, Thailand
About The Team
Taking care of an end to end new service point partner and Onboarding and maintaining the accuracy of partner information which affects seller experience e.g. service point address information, service point operating hours
Job Description
Be responsible for SPX service point partner onboarding process including point creation in the system, map creation in Google Maps, material distribution to the partner, and making sure that any relevant parties can complete their checklist on time
Coordinate with other teams supporting onboarding process e.g. training team, payment team to manage onboarding to be completed within expected timeframe
Maintain the accuracy of SPX service point partner information to ensure that customers can see the correct and up to date information regarding the service points
Conduct report on a weekly basis to summarize onboarding performance
Work on administrative tasks following assignment from the supervisor
Requirements
Bachelor’s degree in any field
Be familiar with Google Sheets and Excel, be able to use basic formula to summarize data
Can communicate in English, only writing and reading are necessary
Possess detail-oriented mindset
Be able to adapt following a change in business and team direction