Overview
Operations Manager Jobs in Herndon, Virginia, USA at Association TRENDS
The Operations Manager is responsible for overseeing the comprehensive management of office operations, maintenance, and facilities. This position also serves as the primary point of contact for all aspects of the Trajectory Event Center (TEC), including event rentals, revenue generation, operational efficiency, and facility improvements to enhance the venue’s functionality and client experience.
Additionally, the Operations Manager supports the Chief of Staff and external consultants, providing assistance with a wide range of administrative functions related to USGIF’s financial operations, budgeting, and information technology systems. This role ensures the seamless execution of daily office operations, coordinates physical security measures, and contributes to the overall smooth functioning of the organization.
Responsibilities:
Managing all maintenance and repairs of the venue, property, equipment, and facilities.
Ensuring that the venue and facilities are clean and organized.
Trajectory Event Center
Showcasing the event space to potential clients.
Managing all bookings for events and liaising with the clients to determine event requirements.
Preparing venue hire packages and pricing options and negotiating with clients.
Writing up contracts to be reviewed by management
Managing all administrative tasks such as insurance, booking schedules, and invoicing
Communicating and enforcing all security regulations and protocols.
Notifying and communicating with the building management team in advance of each event.
Assisting Chief of Staff with ensuring IT Vendor is properly supporting USGIF staff
Providing administrative support for accounts payable and receivable efforts
Work closely with the external bookkeeper to financially close each month in a timely manner
Provide on-site support at USGIF’s events and industry events
Education & Experience:
Bachelor or associate degree in Business Administration, Operations Management, Hospitality Management, or related field
2+ years of experience in operations or facilities management, preferably within a nonprofit, trade association, or similar organization.
Experience managing vendor relationships and external consultants
Experience supporting financial operations, including working with bookkeeping and accounting functions
Skills & Competencies:
Strong organizational and project management skills with a keen attention to detail
Demonstrated ability to manage facilities and maintenance operations efficiently
Excellent interpersonal and communication skills, with the ability to interact professionally with clients, vendors, and team members
Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment
Strong negotiation and contract management skillS
Competency in administrative and financial systems, including accounts payable/receivable, budgeting, and credit card management
Comfortable with technology and able to coordinate with IT vendors to resolve technical issues
Technical Proficiency:
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Experience with event booking systems or CRM platforms is a plus
Familiarity with accounting or bookkeeping software (e.g., Quick Books) is preferred
Additional Requirements:
Ability to lift and move moderately heavy items related to event setup and facility operations
Must be able to work onsite at the USGIF office and the Trajectory Event Center
Must be a US Citizen
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Title: Operations Manager
Company: Association TRENDS
Location: Herndon, Virginia, USA
Category: Management (Administrative Management), Administrative/Clerical (Administrative Management)
