Overview
Operations Office Manager Jobs in Pensacola, USA at EMR Metal Recycling
EMR USA is seeking a highly organized and customer-focused Operations Office Manager to join our team at our Pensacola, Florida facility. This key administrative and operational role supports daily office and scale operations and serves as a backup for Cashier, Truck Scale Operator, and Commercial Administration functions.
The ideal candidate thrives in a fast-paced industrial environment, has strong attention to detail, and enjoys working with both customers and operations teams.
Key Responsibilities
Serve as backup for Cashier, Truck Scale Operator, and Commercial Administration roles as needed
Weigh incoming and outgoing loads using automated scale systems
Process customer tickets and payments; maintain accurate cash and check balances
Enter and retrieve transaction data from internal systems
Process inspection tickets and maintain inventory controls
Communicate with yard personnel regarding incoming and outgoing loads
Provide excellent customer service to dealers, vendors, drivers, and customers
Answer and route phone calls and emails
Maintain transaction files and documentation
Monitor radiation detection systems and maintain required records
Order office supplies and coordinate office maintenance
Assist with budgeting, reporting, and administrative support
Identify operational issues and recommend process improvements
Stay current on scrap commodities, industry trends, and regulations
Perform additional administrative and operational duties as assigned
Qualifications & Skills
High school diploma or GED required
1-2 years of customer service or administrative experience preferred
Experience in scale operations, cashiering, or industrial/yard environments is a plus
Strong customer service and interpersonal skills
Excellent attention to detail and organizational abilities
Basic to intermediate computer proficiency
Ability to work independently and as part of a team
Effective verbal and written communication skills
Ability to work under pressure in a fast-paced environment
Must be able to pass a background check, physical, and drug screening
Physical & Work Environment
Office and scale house environment within an industrial yard
Frequent sitting, standing, walking, bending, kneeling, and lifting up to 50 lbs.
Regular use of computers, phones, and office equipment
PPE required in designated areas
#LI-Onsite
Title: Operations Office Manager
Company: EMR Metal Recycling
Location: Pensacola, USA
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