Overview
Operations Support – Operations Specialist II Jobs in Atlanta, GA at Aldridge Pite, LLP
Full Job Description
Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.
The Operations Specialist II intake position will be responsible for processing, setting up, ordering title, and sending FDCPA letters on foreclosure, eviction, and national foreclosure referrals. These tasks must be performed with extremely high accuracy and within the client specified SLAs. The scheduled hours will be 11:30 AM (ET) to 8:00 PM (ET).
Specific Duties, Activities and Responsibilities
On-board client referrals
Prepare all foreclosure FDCPA Letters
Data entry and data interpretation
Retrieve, upload, and review mortgage documents
Understanding judicial and non-judicial foreclosure setup requirements
Review payment history of loan from servicer
Order Title Searches and monitor for receipt
Review and prepare Demand/Breach letters
Communicate with clients via email and clients systems
Assist with other duties and special projects as needed.
Job Requirements
Bachelor’s Degree Required – any field Must possess excellent ability to communicate with clients and internal staff
Default/Foreclosure/Title knowledge preferred Georgia Notary(firm will provide training to obtain)
BKFS, Tempo and, Equator experience highly preferred
Proficiency with Excel and other Microsoft Office products
Ability to manage and prioritize large caseload
Ability to type at least 60 WPM
General Competency Factors:
Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
Must possess strong written and verbal communications skills.
Must provide excellent customer service to internal and external customers
Identifies and solves issues in a timely manner.
Must be a team player and willing to help others in their department whenever necessary.
Must be extremely organized and be able to multi-task.
Conscientious with respect to work completion, deadlines, time management and attendance.
Takes initiative in face of obstacles and identifies what needs to be done and takes action.
Demonstrates commitment to Firm’s vision, mission, and core values.
Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
Develops professional relationships and builds rapport with others.
Overall good work ethic and willingness to adapt to change.
In addition to remote work for most positions, we offer a comprehensive benefit program including:
Company Paid Life and Disability Insurance plans
Medical, Dental and Vision Plans with Prescription coverage
401K Retirement Savings Plan
Flexible scheduling (within reason, depending on position)
Generous PTO plan for all full-time employees
Full equipment station at no cost for remote employees, including dual monitors
Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional hea…
Title: Operations Support – Operations Specialist II
Company: Aldridge Pite, LLP
Location: Atlanta, GA
Category:
