Overview
Package Concierge (Mail Associate) Jobs in Los Angeles, CA at Sentral
Full Job Description
About Sentral
Sentral is a network of urban residential communities redefining the way people live, travel, and work. Sentral takes the convenience, connection, and comfort of home to new heights-we call it Home+. Designed for the mobile professional, our one-of-a-kind communities offer designer-furnished and unfurnished apartments with flexible lengths of stay in walkable, vibrant neighborhoods. Premium amenities include everything from thoughtful co-working spaces and high-speed Wi-Fi to fitness centers, rooftop pools, homesharing, and more.
Whether you stay a year, a night or somewhere in between, Sentral lets you live life on your own terms in the heart of the world’s best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we elevate humanity and make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our colleagues are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at www.Sentral.com (https://sentral.com/).
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. ThePackage Conciergeis essential to supporting our growing need for increased mail and package support at the property level. This role provides five-star guest service by communicating with residents and guests on all of their mail and package needs. This includes, but is not limited to, preparing outgoing mail and packages, receiving, storing and organizing all incoming mail and packages, communicating with residents about their mail and packages and delivering packages directly to residents and guests.
This is an in-person role located in Downtown Los Angeles. The shift schedule is Sunday-Thursday from 12pm-8:30pm.
What You’ll Do:
Prepare outgoing mail and packages
Receive, store and organize all incoming mail and package
Communicate with residents about their mail and packages and delivering packages directly to residents and guests
Prepare shipping documents
Distribute mail and packages
Receive, process and verify incoming and outgoing mail/package
Maintain records of incoming and outgoing mail/packages
Perform other related duties and assignments as needed and assigned
Skills and Experience
High School diploma or equivalent preferred
Experience in Hospitality preferred (hotels and resorts, private luxury clubs, travel management, etc.)
Strong customer service track record that demonstrates an ability to make people feel cared for and supported even under stressful circumstances
Exceptional interpersonal and self-awareness skills, including active listening skills
Proficient with communication technology and quick learner of new software
Excellent written and verbal communication skills
Demonstrated enthusiasm …
Title: Package Concierge (Mail Associate)
Company: Sentral
Location: Los Angeles, CA
Category:
