Overview
Patient Experience Coordinator Jobs in Calgary, Alberta, Canada at The Knee Clinic – Alberta’s Only Private Knee Clinic
Our unique multi-disciplinary clinic is seeking an experienced and professional creator of great first impressions! As one of our front-line professionals, you flourish in a
fast-paced
team environment
, have a smile on your face naturally and extend a welcoming demeanor to our valued patients.
As our ideal candidate, you:
Demonstrate excellent
communication skills
both in-person and over the phone.
Are meticulously well-organized with demonstrated success in managing and completing an abundance of administrative responsibilities.
Are focused on providing a superior patient experience.
Are energized by interacting with people while maintaining
professionalism
.
Contribute to the
team environment
always seeking opportunities to set colleagues up for success.
Bring to the table a winning, ‘can-do’ attitude.
Have experience in an administrative, reception or customer relations capacity.
Are a quick learner with varied computer skills. Are professional in your attire and demeanor.
Are punctual for your workday.
A college or university degree/ diploma is an  this role, your primary functions include but are not limited to the following:
Representing our brand of friendly
professionalism
by providing the best possible first impression, offering clear and thorough
communication
, and extending a positive lasting impression to our patients.
Reception: answer incoming calls and take phone messages.
Patient check-in and check-out.
Booking and rescheduling patient appointments.
Follow-up phone call appointment reminders and confirmations.
Correspondence: draft and compose letters, memos, fax, photocopy.
Scanning documents.
Preparing intake forms and new patient files.
Filing pertinent documentation on behalf of the clinic.
Ensuring and managing a smooth flow of patients through the office.
General care and cleaning of the office will be required.
This is a full-time position (approx. 40 hours, Monday to Friday 11am – 7pm).
Title: Patient Experience Coordinator
Company: The Knee Clinic – Alberta’s Only Private Knee Clinic
Location: Calgary, Alberta, Canada
Category: Administrative/Clerical (Healthcare Administration, Medical Receptionist)
