Overview
Patient Experience Specialist Jobs in Henderson, Kentucky, USA at ProgressiveHealth
Patient Experience Specialist – Progressive Health of Indiana, LLC – Henderson, KY
We are looking for a full-time Patient Experience Specialist to join our team! This person will be our front office medical receptionist within a clinical setting in either outpatient or inpatient facilities. This is a full-time position.
Come be a part of a growing organization in a progressive, supportive, and innovative team!
What will you be doing in this role?
Coordination and performance of all front office operations
Answering a multiline telephone
Insurance verification and authorizations
Scheduling appointments
Completing necessary documentation
Supporting office staff as needed
Our ideal candidate would:
Have a high school diploma or general education degree (GED)
Have at least 1 year of related experience or training is preferred
Have previous experience in a customer service or clerical role
Display a high degree of professionalism in both written and verbal communication
Have the ability to work both independently and in a team environment, without constant supervision
Ability to effectively manage time and prioritize tasks
Demonstrate strong detail orientation with the ability to adapt to change
Demonstrate strong follow-up and follow-through skills.
Be able to maintain confidentiality.
Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, and Excel.
What you get from us:
Opportunity for important work/life balance
Monthly bonus potential
Paid time off (PTO) & paid holidays
A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options
Health improvement plan opportunities to lower premium costs
FREE use of the Pro Care Health Spot medical clinic for insured employees and dependents
Includes medical care, virtual visits with a 24/7 nurse call line, lab testing, and generic medications
Company sponsored basic life/AD&D insurance and long-term disability insurance
401(k) & ROTH 401(k) savings plans + company match with auto enrollment after probationary period
Opportunities for growth and advancement
About Progressive Health:
Progressive Health is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions, and more! We are dedicated to delivering superior care and improving both patient and client outcomes.
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Title: Patient Experience Specialist
Company: ProgressiveHealth
Location: Henderson, Kentucky, USA
Category: Healthcare (Healthcare Administration, Medical Office), Administrative/Clerical (Healthcare Administration)
