Overview
Patient Scheduling Coordinator Jobs in New York, NY at Theradynamics
Title: Patient Scheduling Coordinator
Company: Theradynamics
Location: New York, NY
Patient Scheduling Coordinator needed in NYC!
As a Patient Scheduling Coordinator, you will be the first point of contact for patients, providing friendly and professional interaction over the phone. You will be responsible for scheduling appointments, creating patient profiles, managing data in spreadsheets, and ensuring accurate updates in the Electronic Medical Record (EMR) system. The role requires a blend of administrative skills, customer service, and attention to detail. You will work in a collaborative environment and contribute to the smooth operation of the clinic.
Patient Scheduling Coordinator Duties And Responsibilities
Patient Interaction: Make outgoing calls to patients to schedule appointments, confirm existing appointments, and follow up on treatment plans.
Profile Creation & Management: Create and maintain accurate patient profiles, including personal and medical information.
EMR System Management: Update patient information in the EMR system (Clinicient EMR experience is a plus) to ensure proper record-keeping.
Data Management: Work with spreadsheets to manage patient schedules, track appointments, and maintain necessary documentation.
Customer Service: Provide excellent customer service by answering patient inquiries and offering support as needed, while ensuring patient confidentiality and adherence to HIPAA guidelines.
Collaboration: Work closely with clinical and non- staff to ensure seamless coordination between patients and healthcare providers.
Patient Scheduling Coordinator Qualifications
The Patient Scheduling Coordinator must have a minimum of a high school diploma or equivalent and must have effective communication, organizational and computer skills including word processing, spreadsheets and email.