Overview
Patient Service/Front Desk Coordinator Jobs in Jacksonville – Florida – USA at MyEyeDr.
Description
About the role
See yourself starting a new career journey? As a Patient Service Coordinator play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem!
You will
be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Join our team
today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
You Will
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in afast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and writtencommunication skills
Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in acomprehensive benefitspackage including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401K with competitive company match
Accrue PTO and paid holidays from day one
Introduction My Eye Dr .
How do you see yourself today? Are you looking for that
unique opportunity
where you can
make a difference
in the lives of the patients we serve? My Eye Dr . is a high-growth, premier healthcare company: a total vision care concept with a unique
retail experience
. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.
Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the
diverse
needs of our patients.
This role provides a chance for you to build your professional career with an organization that is …
Title: Patient Service/Front Desk Coordinator
Company: MyEyeDr.
Location: Jacksonville – Florida – USA
Category: Administrative/Clerical, Healthcare
