Overview
Patient Service Representative/PSR Jobs in Atlanta – Georgia – USA at SPCP/Southeast Medical Group
Position: Patient Service Representative (PSR)
Job Description
Job Description
Description:
At Southeast Primary Care Partners and Southeast Medical Group, we strive to be the industry’s leading healthcare provider and employer of choice. We welcome professionals enthusiastic about joining an organization with boundless opportunities and an unmatchedpurpose.
Our mission is to provide the best quality healthcare and bettering the lives of the people and communities we serve. Every team member is essential part to ourcontinuous improvement; the selection, development and future growth of our exceptional talent remain the key to our success. Our organization supports an environment for our employees to explore their potential and professional development.
We rewardinnovationand creativity that sustains the future success of our teams and mission in a constantly evolving landscape.
We embracediversity,collaborationand growth. Our team comprises highly-trained, passionate professionals of all backgrounds and disciplines who bring unique skills and passion. We believe that all lives are entitled to the best possible care, and our steady expansion brings forth career opportunities in a growing list of cities and states across the Southeast.Apply today, if you are ready to grow-innovate-create, and serve amongst a top-tier team driving the future of value-based healthcare!
Job Summary
The Patient Services Representatives is responsible for greeting (checking in and checking out), scheduling patients, and collecting, recording and balancing payments.
Requirements:
Patient Service Representative-l
Responsibilities
Greets patients as they arrive and manages 20-minute wait time.
Assists patient with intake processes including copying required documents.
Collects co-payments, co-insurance and deductibles and issues receipts.
Manages cashier box and daily deposits according to company policies.
Processes walk-in patients and visitors.
Answers phones and schedules appointments (special focus on physician requested return visits).
Schedules referrals as indicated.
Assists with patient outreach as applicable (e.g., next-day reminders).
Manages medical records (maintains, files/scans, prepares for schedule).
Ensures all correspondence is scanned and/or filed in timely manner.
Performs all other related duties as assigned
Education, Experience and Skills
High school graduate or GED required.
One year of related work experience including data entry.
Working knowledge of medical office procedures and medical terminology.
Ability to accurately sort and file materials by alphabetic or numeric systems
Effectivecommunicationand customer service skills required (AIDET).
Successful initial competency assessment, following rotational training.
Excellent interpersonal skills
Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
Must be detail-oriented and highly organized
Firm grasp on administrative processes, and organizational policies
Knowledge of patient care and examination procedures
Must be able to maintain confidentiality at all times
Microsoft Office Suite
ICD-10 and CPT experience preferred
Proficient in patient check in, check out and referral process.
Patient Service Representative-II
Responsibilities
Perform all responsibilities for PSR-I
Assist in training and evaluation of new hires
Assisti…
Title: Patient Service Representative/PSR
Company: SPCP/Southeast Medical Group
Location: Atlanta – Georgia – USA
Category: Healthcare, Administrative/Clerical
