Overview
Patient Services Specialist Jobs in Long Beach – California – USA at Covenant Physician Partners
Covenant Physician Partners is hiring a Fulltime Patient Services Specialist at The De La Pena Eye Clinic located in Long Beach, CA.
Please note the pay range for this position is
$18-$20/hr
.
About the Opportunity
Working
Monday through Friday, 8:00 am to 5:00 pm
, you have the opportunity to join a multi-site, multispecialty, state of the art group of providers that was founded in 1984. Over the past four decades DLP Eye Clinic has treated more than 400,000 patients! Rotating weekends to support other locations,
minimum 1 Saturday per month.
Travel to other De La Pena Eye Clinic sites may be required, although infrequent, throughout the greater Los Angeles area.
A patient’s first impression is made long before they walk through our doors and are greeted face to face.
You are
the first voice they will hear over the phone when they call to schedule or prepare for their appointment. With every conversation, you have the opportunity to make a patient feel welcome, valued and cared for.
With clear
communication
, careful listening and complete documentation, you give each patient security that they are important to our practice. You make the patient experience excellent, one phone call at a time!
We are seeking Patient Service Specialists who are caring and kind, with strong
communication
, documentation and time management skills.
Essential Duties And Responsibilities
Cheerful and politecommunicationon all phone calls.
Quick response to each incoming phone call.
Accurately obtaining and entering all required patient information.
Kindly assisting each caller with their needs, directing to appropriate recipients.
Expertly scheduling appointments for optimal patient experience with each visit.
About the Candidate
Bilingual English/Spanish required.
High school diploma, GED or equivalent.
One (1) or more years of experience in a customer service setting, which could include a work study program, externship programs, and similar work history.
Demonstrated proficiency with computers, multi-line phones, and other office equipment.
Assertive and attentive customer service at all times.
Willingness and aptitude to learn quickly.
Strongcommunicationand documentation skills.
Attention to detail.
Ability to learn, retain and follow specific instructions, applying to various circumstances.
Ability to multitask and mange time well in afast-paced environment.
Emotional intelligence, ability to read situations and determine course of action in the moment.
Ophthalmology experience is strongly preferred.
Experience with EMR.
What We Offer
Generouspaid time offin addition to national holidays, two floating holidays, and a birthday holiday
Medical, Dental, and Vision insurance after 30 days of employment
Voluntary employee and dependent life plans
Short and Long-term disability
Health Savings Account and Flexible Spending Account eligibility
Critical Illness, Accident, and Hospital Indemnity insurance
$250 of professional development funds provided every year
Tuition Reimbursement up to $5,250 annually
Free counseling sessions through our Employee Assistance Program
Invest in your future with a company match on your 401k
Associate discounts at major retailers such as Amazon Prime, Costco, and Sam’s Club
Travel discounts with Hertz and Liberty M…
Title: Patient Services Specialist
Company: Covenant Physician Partners
Location: Long Beach – California – USA
Category: Administrative/Clerical
