Overview
Personal Injury Front Desk Admin Jobs in Orlando, FL at Law Office of Modoline Altenor, PA
At Bright Bridge Group, we are dedicated to providing exceptional customer service while fostering a positive, inclusive, and supportive work environment. Our mission is to deliver high-quality solutions and create long-lasting relationships with our customers. We value teamwork, innovation, and a customer-first mindset. Join us, and you’ll be part of a forward-thinking company committed to personal and professional growth.
We are a growing company dedicated to providing exceptional service to our clients and creating a positive work environment for our team. We are seeking a highly organized and proactive Administrative Assistant / Customer Service Representative to support our operations and provide top-notch service to our customers. If you’re detail-oriented, have excellent communication skills, and thrive in a fast-paced environment, we want you on our team!
Key Responsibilities:
Provide administrative support to the team, including scheduling meetings, managing calendars, and organizing files
Handle inbound customer inquiries via phone, email, or chat, ensuring prompt and professional responses
Assist customers with product or service questions, order processing, and troubleshooting
Manage customer accounts, update records, and process returns or exchanges when necessary
Coordinate with internal teams to resolve customer issues and ensure satisfaction
Prepare and maintain reports, documents, and other materials for internal use
Assist in managing office supplies, ordering materials, and keeping the office organized
Support special projects and administrative tasks as needed
Ensure all customer communication is accurate, friendly, and professional
What We’re Looking For:
High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus)
Proven experience in administrative support or customer service roles
Strong communication skills, both written and verbal, with a customer-first attitude
Ability to handle multiple tasks simultaneously and prioritize effectively
Experience with customer service software is a plus
Detail-oriented with excellent organizational skills
A positive, team-oriented attitude and a willingness to assist others
Strong problem-solving skills and the ability to think quickly in high-pressure situations
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and development
A friendly and supportive work environment
Professional training and mentorship
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Title: Personal Injury Front Desk Admin
Company: Law Office of Modoline Altenor, PA
Location: Orlando, FL
