Overview
Private Shopping Transaction Assistant; FTC Jobs in City of Westminster, UK at Harrods
Position: Private Shopping Transaction Assistant (FTC)
Location: City of Westminster
Overview
We are looking for a Transaction Assistant to join our fast‑paced and diverse team within Private Shopping. This role is a Fixed Term contract until the end of January 2027. The Transaction Assistant will work alongside the Operations team to deliver a seamless client experience at point of sale.
Responsibilities
- Process complex transactions, packaging and dispatch, and complete financial paperwork for audit and security processes.
- Investigate quotes for dispatch and delivery arrangements, both locally and internationally.
- Adhere to Harrods policy, procedures and due diligence guidelines.
- Uphold Harrods values and deliver luxury service at point of sale.
- Communicate clearly and concisely with colleagues through all channels.
- Log work correctly and in a timely manner, including goods on approval, bank transfers, gift card sales, transaction services and dispatches.
- Facilitate processes such as alterations, dynamic currency conversion, gift wrap and engraving.
Qualifications
Experience in processing transactions, operational procedures and delivering seamless support to the wider team.
Skills & Behaviours
- Ability to multi‑task within a busy environment.
- Knowledgeable in a range of currencies and payment processes.
- Flexible approach to working within a large team, assisting multiple Private Shoppers.
- Initiative and the ability to think on your feet.
- Process‑oriented, organised and methodical in approach to tasks.
- A team player with a collaborative style.
Time Type & Department
- Time type:
Fixed Term contract until the end of January 2027. - Department:
Personal and Private Shopping Operations.
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Title: Private Shopping Transaction Assistant; FTC
Company: Harrods
Location: City of Westminster, UK
Category:
