Overview

Real Estate Administrative Assistant Jobs in Granger, IN at Burkey Real Estate

Position Summary:

New Age Security is seeking a detail-oriented and organized professional to support daily operations, project coordination, and customer service functions. This role is critical in ensuring efficient phases of projection completion and customer satisfaction. The ideal candidate will have strong administrative, communication, and problem-solving skills with the ability to multitask in a fast-paced environment.

Key Responsibilities:

Data Entry & Scheduling

Input new client’s information into software within designated timeframe for efficiency.
Schedule floor plan designs and flow test.
Complete designer packages.

Customer Service & Communication

Handle customer inquiries, complaints, and Q&A with professionalism.
Answer incoming calls, direct inquiries to the appropriate department, and provide clients with necessary project information.
Maintain a high level of customer satisfaction by resolving issues promptly.

Operations & Compliance

Submit required documents to the AHJs/ fire marshal portals for approval.
Ensure all workflows align with company policies and regulatory standards.
Analyze and refine standard operating procedures for continuous improvement.

Administrative & Billing Tasks

Make timely payments to the AHJs/ fire marshal for plans.
Create accurate purchase orders for needed equipment.
Collect payments from clients within a specified timeframe.
Maintain organized documentation and support operational processes.
Inputting invoices into quick books online

Qualifications:

3+ years experience in office / project administration.
Proficiency in accounting and workflow platforms (QuickBooks, Monday.com, etc.).
Strong organizational skills and attention to detail.
Experience in supervising or coordinating internal teams.
Excellent communication and multitasking abilities.

Required Skills

Technical Proficiency:

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Strong general computer skills, including the ability to navigate and update service management systems.

Organizational & Analytical Skills:

Ability to manage multiple tasks and prioritize workload effectively.
Strong attention to detail and accuracy in all aspects of work.

Time Management & Workflow Optimization:

Ability to work efficiently under pressure and meet deadlines.
Analyze and refine processes for operational improvements.

Communication & Team Collaboration:

Excellent verbal and written communication skills.
Ability to work well with technicians, clients, and team members to ensure smooth operations.

Problem-Solving & Customer Service:

Ability to handle customer inquiries and complaints professionally.
Proactive in identifying and resolving issues efficiently.

Required Competencies

Microsoft Office Suite – Proficient in Excel, Word, PowerPoint, and Outlook.
Computer Skills – Ability to operate and troubleshoot basic computer functions.
Mathematical Skills – Competence in basic calculations and financial record-keeping.
Detail-Oriented – Ensuring accuracy and precision in all tasks.
Organizational Skills – Ability to manage multiple tasks efficiently.
Time Management – Prioritizing responsibilities effectively to meet deadlines.
Excellent Verbal & Written Communication – Strong ability to communicate clearly and professionally.
Team Collaboration – Ability to work effectively with colleagues and clients.

Job Types: Full-time, Contract

Pay: $19.00 – $23.00 per hour

Schedule:

Day shift
Monday to Friday

Experience:

Office / Project Administration: 3 years (Preferred)

Ability to Commute:

Houston, TX 77002 (Required)

Work Location: In person

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Title: Real Estate Administrative Assistant

Company: Burkey Real Estate

Location: Granger, IN

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