Overview
Receiving Officer/Administrative Support Jobs in Oklahoma City, OK at Oklahoma County
About Us:
At Manweiler Appliance, we’re committed to delivering top-tier appliance repair services to our customers. As a trusted leader in the appliance service industry, we take pride in our professional team, quality repairs, and customer-centric approach. We are looking for a dedicated and motivated executive administrative assistant to oversee the daily operations of our Appliance Service and Repair Department and help lead our team to success.
Position Overview:
This position will be responsible for managing day-to-day service operations, supervising a team of technicians, and ensuring that all repairs and maintenance are performed to the highest standards. This position plays a key role in coordinating workflows, improving operational efficiency, and ensuring customer satisfaction.
Key Responsibilities:
Supervise a team of service technicians, providing leadership, guidance, and support to ensure efficient and quality repairs.
Schedule and assign repair jobs, ensuring that technicians are dispatched appropriately and that service calls are completed on time.
Handle customer inquiries, complaints, and service issues, providing solutions and maintaining customer satisfaction.
Assist in maintaining and tracking inventory for parts and equipment necessary for repairs.
Coordinate with the Service Manager to ensure effective department operations.
Maintain detailed records of repair jobs, work orders, and customer service interactions.
Track and report on department metrics, including repair completion times and customer feedback.
Qualifications:
Proven ability to lead, motivate, and support a team of technicians.
Excellent communication and interpersonal skills, with a customer-focused attitude.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Strong organizational skills, attention to detail, and problem-solving abilities.
Ability to handle challenging customer situations and provide effective solutions.
Proficiency in computer systems for scheduling, inventory management, and reporting.
High school diploma or equivalent; relevant certifications or technical training is a plus.
Preferred Skills:
Any experience in the appliance service and repair industry is a plus.
Knowledge of various appliance brands, including troubleshooting, diagnostics, and repairs is a plus.
Experience with managing work schedules and assigning tasks efficiently.
Bilingual (English/Spanish) is a plus.
Why Join Us?
Competitive salary and benefits package.
Opportunities for professional development and advancement.
Work in a supportive, team-oriented environment with a strong focus on customer satisfaction.
Be part of a growing company with a commitment to excellence.
Manweiler Appliance is an equal opportunity employer and encourages applicants from all backgrounds to apply.
Job Type: Full-time
Pay: $21.00 – $23.00 per hour
Expected hours: 40 per week
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Ability to Commute:
Windsor, CO 80550 (Required)
Work Location: In person
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Title: Receiving Officer/Administrative Support
Company: Oklahoma County
Location: Oklahoma City, OK
