Overview

Reception – Technician Jobs in Ocoee, FL at VSP Global

Full Job Description

Eye Doctor’s Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you’ll know that you’re doing work that matters—helping people bring their best vision to life.

The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow.

Attract and retain customers by providing unsurpassed customer service

Greet customers and explain the process and exam pricing in a transparent way

Check-in and pretest patients in an efficient and accurate manner

Ensure insurance is properly verified prior to Doctor encounter

Answer phones properly and in a timely manner

Assist in other areas of the office as necessary, including dispensing eyewear

Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction

Handle tasks such as adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact

Inform Office Manager of any office problems noted by staff, doctors, or patients

Perform all tasks assigned by Office Manager

Job Specifications

Typically has the following skills or abilities:

One to two years of experience in related field

Working knowledge of MS Office package

Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries

Effective written communication skills to clearly document patient visits

Excellent interpersonal and rapport-building skills

Ability to ask appropriate and relevant questions to identify patient needs

Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment

Salary: $12.00 – $15.00

Compensation range for the role is listed above. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Optical Outlets Benefits Package

To empower our employees and their families to achieve their human potential, we provide a benefits package with tools and resources to support all aspects of their health—physical, mental, emotional, and financial.

Here’s a quick overview of the standard benefits package.

Medical and dental insurance

Free vision care insurance and eyewear discounts

401(k) retirement plan with employer match up to 3.3%

Paid vacation and holidays

Life, accidental, and disability insurance plans

EAP access for employees and family

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Title: Reception – Technician

Company: VSP Global

Location: Ocoee, FL

Category:

 

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