Overview

Receptionist Jobs in Tangerang, Banten, Indonesia at Innovative Digital Growth (IDG Group)

Title: Receptionist

Company: Innovative Digital Growth (IDG Group)

Location: Tangerang, Banten, Indonesia

JOBDESC:

1. Telephone and Communication

Manage incoming and outgoing calls efficiently.

Record and relay messages accurately.

Handle basic inquiries about the company, such as services or operating hours.

2. Appointment Scheduling

Schedule and manage appointments or meetings.

Maintain a calendar of events and bookings.

Notify relevant staff about visitor arrivals.

3. Administrative Support

Perform general clerical tasks such as data entry, filing, and photocopying.

Manage incoming and outgoing mail or deliveries.

Maintain records of visitor logs and other documentation.

4. Customer Service

Provide exceptional service to ensure visitors and clients feel welcome.

Address complaints or issues professionally and escalate them when necessary.

Assist clients or employees with forms, directions, or other requests.

5. Office Organization

Monitor and reorder office supplies as needed.

REQUIREMENT:

Bachelor degree in any major (Required)

1-2 years of experience in customer service or front desk management.

Fluent in English is better

Proficiency in Microsoft Office Suite (Word, Excel, Outlook), ability to use printers, scanners, and photocopiers.

Clear and professional verbal and written communication, friendly, approachable demeanor to make clients and visitors feel welcome.

Attention to detail when scheduling, managing logs, or handling documentation.

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