Overview

Receptionist Jobs in Lehi, UT at Arcadia Counseling

Full Job Description

Arcadia Counseling in Lindon is looking for full and part-time Receptionists (day or night shifts) to manage our front desk to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of customer contact for our company. Duties include offering administrative support to our therapists and customers, including answering phone calls, emails and texts, onboarding customers and billing. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome therapists and clients as soon as they arrive at the office

Answer phone calls, onboard customers and schedule clients

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/text

Update company platform with client information

Skills

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency with computers, websites, technology

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

Bonus Skills:

Experience with SimplePractice

Experience with Credentialing

Experience with Insurance Billing

Experience in the Mental Health Industry

* Please provide Social Media links in your resume

Job Types: Full-time, Part-time

Pay: $16.00 – $20.00 per hour

Expected hours: 25 – 40 per week

Benefits:

401(k)

401(k) matching

Dental insurance

Dependent health insurance coverage

Flexible schedule

Flextime

Gym membership

Health insurance

Opportunities for advancement

Paid time off

Retirement plan

Vision insurance

Healthcare setting:

Clinic

Outpatient

Private practice

Schedule:

4 hour shift

8 hour shift

Day shift

Evening shift

Monday to Friday

Weekends as needed

Application Question(s):

How many hours are you available to work per week?

Are you interested in a day or night shift or flexible?

Please provide personal social media web links.

Are you currently in school in a mental health related field?

Experience:

Medical billing: 1 year (Preferred)

Behavioral health work: 1 year (Preferred)

Credentialing: 1 year (Preferred)

Ability to Relocate:

Lehi, UT 84043: Relocate before starting work (Required)

Work Location: In person

Title: Receptionist

Company: Arcadia Counseling

Location: Lehi, UT

Category:

 

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