Receptionist

We have an exciting opportunity for a front of house receptionist to work as part of a job share team. You’ll be working 2.5 days pw in a lovely modern building, which is centrally located and just a five minute walk from St Albans City station.

We’re looking for a well presented individual with a friendly personality, proven relevant experience with the enthusiasm to take ownership of the reception role and additional concierge responsibilities.

Key Responsibilities

Reception

Being the first point of contact, – the ‘face of the building’, providing a warm and efficient welcome

Meeting, greeting and registering all visitors to the building, following appropriate processes

Ensuring the reception area always looks pristine and welcoming

Managing deliveries, including couriers and post

General administration as required

If there is any vacant space, you will support the sales and leasing agents, ensuring vacant area is looking pristine and ensure a hospitable welcome to potential new occupiers

You will also develop a good understanding of the local area and develop a local amenities information file

Building management

Managing and reporting any maintenance or building issues and keeping the off-site Building Manager informed

Managing contractors visiting the building to undertake regular maintenance or specific repairs and keeping a progress log

You will pay particular attention to the security of the building

You will produce a weekly update report for key stakeholders

Tenant engagement

You will research and introduce (when applicable) concierge/added value initiatives – aimed at delivering a community vibe and offering activities to increase enjoyment during the working day. This may include negotiating freebies or local discounts with businesses and pop-up activity.

You will develop a newsletter (when appropriate) for tenants to communicate such initiatives.

Skills, Knowledge and Expertise

You will previously have worked in a front of house reception role or customer service, marketing or sales environment.

You will be personable and proactive with a confident manner and able to deliver impeccable customer service.

You will be proactive, self-motivated and willing to organise the additional concierge or added value activities as part of the reception role.

You will have excellent written and oral communication skills and be a competent Microsoft Office / PC systems user

You will enjoy working independently but also as part of the reception job share

Benefits

Company pension

Referral programme

Wellness scheme, including a 24-hour confidential helpline

Company Events

About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

Department

Front of House

Employment Type

Part Time

Location

St Albans

Workplace type

Onsite

Compensation

£12,900 / year