Overview
Receptionist / Administrative Assistant Jobs in Des Moines, IA at Terracon Consultants, Inc.
We are looking for a Medical Receptionist to support our Acupuncture Clinic. Patients will turn to you for information on scheduling and processing payments. Our Medical Receptionist should be friendly, well-spoken, a people person, and able to take the initiative. Prior experience in customer service is preferred, and working in a medical office previously is a plus.
If you can build this position into your own and become independent without relying on others, this position is for you. If you are timid or shy, this position is not for you.
This position will eventually lead to growth as a biller and/or office manager with more responsibilities and higher pay.
Your goal will be to ensure the smooth workflow of our clinic so that our patients receive the best possible care. Further training, experience, and interest can grow into helping assist our Acupuncturists by turning over rooms and re-stocking. Promotion into Office Manager and Insurance Biller is possible with a wage increase and responsibilities.
Our clinic culture is that we work together to ensure patients are relaxed and enjoy the environment of receiving treatment. This means that we work as a team to ensure that we are all supported.
Responsibilities
Receive and assist patients as needed
Manage office communications (e.g. phone, correspondence)
Schedule acupuncture appointments
Work with insurance companies to check eligibility and correct payment
Process invoices, bills, and payments
Ensure confidentiality of sensitive information
Assist patient flow and assist Acupuncturists
Skills
Prior experience is preferred, especially in customer service or in other medical clinics. Otherwise, we will train you.
Polite and able to communicate effectively among patients and practitioners is a must.
Prior experience or understanding of insurance terminology is a +.
Basic math skills are a must
Responsible and on time
Outstanding communication skills
Patience and discretion
Organizational and multitasking skills
High school diploma with a college education is a plus.
Candidate must be able to work Thursdays 9:30AM-6PM, Fridays 8:30AM-5PM and Saturdays and Sundays 8:30-3PM, we may change the shift from 8:30AM-5PM in the future for more hours. Total consistent working hours are (29-32). We are looking for stable applicants for long-term employment as our practice grow. You also must be able to have consistent transportation to and from this location. Being on-time is important.
PTO, Sick Time off are available after probationary period, and 401k is available after a full year of work.
Fluent in English is a must, and bilingual in Spanish, and other languages is a plus but not required.
In order to be considered for this position please answer these three questions:
1. What is your 5-year plan?
2. Why do you want to work in our clinic?
3. What do you know about acupuncture?
Applicants who do not answer these 3 questions will be automatically rejected.
Job Type: Part-time
Pay: $17.50 – $20.00 per hour
Expected hours: 21 – 24 per week
Benefits:
401(k)
401(k) 2% match
401(k) matching
Employee discount
Free parking
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Uniform allowance
Wellness program
Healthcare setting:
Clinic
Medical office
Outpatient
Private practice
Medical specialties:
Holistic Medicine
Internal Medicine
Pain Medicine
Physical & Rehabilitation Medicine
Primary Care
Sports Medicine
Schedule:
8 hour shift
Every weekend
Monday to Friday
Weekends only
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 2 years (Required)
Computer Skills: 2 years (Required)
Ability to Relocate:
San Jose, CA 95124: Relocate before starting work (Required)
Work Location: In person
Title: Receptionist / Administrative Assistant
Company: Terracon Consultants, Inc.
Location: Des Moines, IA
