RECEPTIONIST CUM ADMIN (OFFICE BUILDING)

Overview

RECEPTIONIST CUM ADMIN (OFFICE BUILDING) Jobs in Ho Chi Minh City, Vietnam at COBI GROUP

Title: RECEPTIONIST CUM ADMIN (OFFICE BUILDING)

Company: COBI GROUP

Location: Ho Chi Minh City, Vietnam

JOB DESCRIPTION:

·      Deliver high-standard customer service and face-to-face support.

·      Represent COBI Towers & COBI Work with a proactive, professional, and service-oriented image.

·      Keep the reception area clean and tidy; maintain neat uniform and professional appearance.

·      Greet visitors in person and by phone in a polite and friendly manner.

·      Record and monitor visitor entry when required.

·      Receive service requests/complaints from tenants and forward them promptly to relevant teams.

·      Document tasks, follow up, and ensure smooth progress and completion.

·      Adhere to building security policies and procedures.

·      Receive and dispatch mail/parcels and update the mail log.

·      Identify and respond proactively to tenants’ and visitors’ needs.

·      Support office/phone setup and administrative requests for members.

·      Assist in preparing member events and community activities.

·      Handle administrative, secretarial, mail and delivery tasks as requested.

·      Manage member check-in and check-out procedures.

·      Answer phone calls professionally and efficiently.

·      Coordinate with IT for basic on-site technical issues.

·      Maintain relationships with vendors to support operations and member experience.

·      Identify upselling and cross-selling opportunities to increase revenue.

·      Support the regional operations team in improving efficiency and productivity.

• Perform other duties assigned by the Property Manager/General Manager.

REQUIREMENTS:

·      Demonstrate good verbal and written English skills.

·      Demonstrate good communication skills.

·      Have a teamwork spirit and strong work ethics.

·      Possess an ability to work in a fast-paced, dynamic team environment.

·      Be willing to learn new functions, procedures and recognize opportunities to improve.

·      Ability to prioritize, planning skills, well-organized, multitasking.

·      Presentation skills, Complaint handling skills.

·      Ability to analyze situations, evaluate alternatives and come up with workable solutions.

·      Be Creative, enthusiastic, responsible and “can-do” attitude.

SALARY: NEGOTIATE (MINIMUM 15.000.000 GROSS)

BENEFITS:

·      Company-provided laptop/desktop; company car available for business trips

·      Opportunities to attend overseas exhibitions, research programs, and Korea trips (for outstanding employees)

·      Full salary-based social insurance coverage

·      Free coffee, tea, and soft drinks at the office

·      Employee discounts on all COBI GROUP products

·      Foreign language training support: 50% of monthly tuition (up to 1,000,000 VND/month)

·      Child tuition support: 500,000 VND per child (from 3 years old). Up to 2 children per employee

·      Domestic & international business trips: All expenses covered by the company. Additional daily travel allowance

·      Overtime compensation in accordance with Labor Law

·      Annual health check-up

·      Salary review once per year & 13th-month salary

·      Seniority allowance: +300,000 VND/year (after every 12 months of service)

·      12 days of annual leave

·      Trade Union membership upon signing official labor contract, with full benefits for holidays, birthdays, and welfare programs

OTHER INFOMATION:

·      Time to work:

ü Shift A: 7:00 – 15:30

ü Shift B: 8:00 – 16:30

ü Shift C: 9:30 – 18:00

ü Shift D: 11:30 – 20:00

ü From Mon to Sun (1 day off/week)

• ·      Location: 16Fl, Cobi Tower II, 2-4 street 8, Tan My Ward, HCMC.