Overview
Receptionist Female Jobs in Dubai – UAE/Dubai at HILTON
As Receptionist, you will provide receptionservices for Guests to contribute to an overall exceptionalexperience from check-in through check-out and complete audits, asrequired. A Receptionist contributes to the first impressions ofour Guests and, therefore, must perform the following tasks to thehighest standards:
Achievepositive outcomes from Guest queries in a timely and efficientmanner
Ensure an efficient reception experiencefor Guests, including check in/out, and complete audit procedures,as required
Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of anyrelevant feedback from guests and, or, otherdepartments
Demonstrate a high level ofcustomer service at all times
Attendappropriate training courses, when required, and assist with the Night Team’s training and developmentefforts
Demonstrate a knowledge of hotel roomcategories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties
Maximize room occupancy and useup-selling techniques to promote hotel services andfacilities
Use the correct procedures regardingthe acceptance of foreign currencies, credit cards and cash inaccordance with the hotel credit policy
Complywith hotel security, fire regulations and all health and safetylegislation
Act in accordance with policies andprocedures when working with front of house equipment and propertymanagement systems
Follow company brandstandards
Assist other departments, asnecessary
Title: Receptionist Female
Company: HILTON
Location: Dubai – UAE/Dubai
Category: Hospitality / Hotel / Catering, Administrative/Clerical
