Overview

Receptionist/Office Assistant Jobs in Dubuque, IA at Wildflower Kids Dentistry

Full Job Description

About us

Wildflower Kids Dentistry is a children’s dental office in Dubuque, IA. We love providing exceptional care to children and special needs adults in a friendly, thorough, and fun manner. We love having a staff that feels like family and are excited for all the future has to hold!

Our work environment includes:

Morning huddles at 7:45 am

Monthly team outings

Ability to serve special needs adults, which is very rewarding!

Treatment rooms with iPads

Implemenation of Modento and Eaglesoft to ease the administrative burden

“`Duties“`

– Greet and welcome patients, parents, and caregivers in a friendly and upbeat manner

– Answer the phones in a friendly manner and schedule patient appointments

– Ability to work with other receptionists and coordinate daily tasks

– Schedule appointments and manage the daily schedule

– Assist with collection of payment and explaining insurance benefits to patients and caregivers

– File, organize, and maintain documents and records. We receive and send out referrals daily! Communication to other offices is a high priority.

– Maintain professional communication between local hospitals as we coordinate surgeries weekly

-Ability to help coodinate prior authorizations and medical necessity letters for specific procedures

“`Qualifications“`

– Previous experience as a receptionist or in administration at a dental office is preferred

– Proficient in computer skills, including but not limited to: Microsoft Office Suite (Word, Excel, Outlook), Canva and Google Business Suite.

– Strong organizational skills with the ability to prioritize tasks and meet deadlines

– Excellent verbal and written communication skills

– Attention to detail and accuracy in all work tasks

– Ability to handle confidential information with discretion

– Knowledge of Eaglesoft and dental front office procedures

– Ability to multitask and work well under pressure

-Ability to empathize with caregivers and patients for their loved ones care and situation

-Willingness to go above and beyond the general duties; we thrive to have a positive work environment where everyone chips in without being asked

This position offers an opportunity to work in a professional office environment with a supportive team. We provide competitive compensation and a great work environment!

We are requring dental front office experience–bonus, if you have worked with Eaglesoft. If you have the required qualifications and are interested in joining our team, please submit your resume for consideration. We look forward to hearing from you!

Job Type: Full-time

Pay: $18.00 – $24.00 per hour

Expected hours: 32 – 40 per week

Benefits:

401(k)

Paid time off

Schedule:

8 hour shift

Monday to Friday

No weekends

Work Location: In person

Title: Receptionist/Office Assistant

Company: Wildflower Kids Dentistry

Location: Dubuque, IA

Category:

 

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