Overview
Receptionist/Secretary Jobs in Nashville, TN at Beaver Engineering, Inc
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be responsible for providing administrative support and ensuring the smooth operation of our medical office. You will play a vital role in delivering exceptional patient service and coordinating patient care.
Duties:
– Greet and check-in patients, ensuring a positive and welcoming experience
– Schedule appointments and manage the appointment calendar using Dentrix Ascend software.
– Collect and update patient information, including medical records, insurance details, and personal demographics
– Verify insurance coverage and obtain necessary authorizations for procedures
– Coordinate referrals to specialists and follow up on patient appointments
– File insurance claims electronically, enter insurance and private reimbursements into patient accounts
– Maintain confidentiality of patient information and adhere to privacy policies
– Provide administrative support to healthcare providers, including managing correspondence, filing documents, and organizing schedules
– Answer phone calls, respond to inquiries, and provide information to patients as needed
– Collaborate with the office team to ensure efficient workflow and excellent patient service
Qualifications:
MUST HAVE MEDICAL/DENTAL RECEPTIONIST or CLINICAL EXPERIENCE.
– High school diploma or equivalent; additional education or certification in medical office administration is a plus
– Previous experience working in a medical office or dental receptionist role is preferred
– Proficiency in using electronic medical record (EMR) systems such as Epic or Dentrix
– Familiarity with insurance verification processes and billing/coding practices
– Excellent communication skills, both verbal and written
– Exceptional customer service skills with a compassionate approach to patient care
– Ability to multitask, prioritize responsibilities, and work well under pressure
Job Type: Full-time
Pay: $21.00 – $25.00 per hour
Expected hours: 40 per week
Benefits:
401(k) matching
Employee discount
Free parking
Gym membership
Happy hour
Life insurance
Opportunities for advancement
Paid sick time
Paid training
Referral program
Uniform allowance
Healthcare setting:
Private practice
Schedule:
Monday to Friday
No weekends
Ability to Relocate:
Columbus, OH 43215: Relocate before starting work (Required)
Work Location: In person
Title: Receptionist/Secretary
Company: Beaver Engineering, Inc
Location: Nashville, TN