Overview
Receptionist Weekends and Evenings Jobs in Bristol, CT at Village Green Rehabilitation and Healthcare Center
The Communications Clerk operates a switchboard or telephone console to route incoming calls and place outgoing calls. Pages emergency calls and signals appropriate alerts. The position relies on established guidelines to accomplish tasks and works under close supervision.
Telephone/Switchboard Skills
Operates a computer terminal to locate necessary information; answers inquiries relating to patient location and/or telephone extensions (for patients, staff, etc.)
Uses the PBX and other telephone equipment to route incoming calls accurately and quickly to the correct extension.
Responds appropriately in the event of loss of normal telephone service.
Places outgoing calls, as necessary; records all long-distance calls placed in the appropriate logbooks.
Speaks clearly over the telephone and pager system; verbally communicates clearly with others, both during routine and emergency situations.
Informs supervisor and/or telephone service personnel of any trouble with lines; maintains log of service calls.
Announcing & Messaging
Monitors all alarm systems and notifies appropriate personnel according to established protocols.
Pages, beeps, and/or radios employees and physicians, as required; logs all pages, beeps and radio transmissions.
Other Duties as Assigned
Prepares daily activity reports; accurately records activities during routine traffic studies.
Assists in the care and maintenance of all equipment and supplies; keeps work areas clean and orderly.
When assigned, staffs the Front Lobby Information Desk, directing visitors to their desired locations.
Updates telephone directory as necessary in order to maintain complete and accurate listings.
Maintains call list for emergency operating and diagnostic staff.
Folds and stuffs outgoing mail (primarily from Patient Accounting); sorts patient mail and assigns a room number to each piece and assists the volunteer office with similar tasks.
Consistently performs 12 organizational Service Standards focused on Values, Service and Quality
High School or equivalent.
Good communication/verbal skills, ability to multitask, basic computer skills.
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Title: Receptionist Weekends and Evenings
Company: Village Green Rehabilitation and Healthcare Center
Location: Bristol, CT
