Overview
REF55693C – WFM with MS Excel – Assistant Manager – Pune Jobs in Pune/Pimpri-Chinchwad Area at WNS
Title: REF55693C – WFM with MS Excel – Assistant Manager – Pune
Company: WNS
Location: Pune/Pimpri-Chinchwad Area
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Position Summary:This position will be responsible for facilitating the completion of work assigned to the reporting function. This position requires an individual who has a strong desire to work with data to create meaningful reports. In this role, you will organize data related to management reports, Production reports, customer reports, audit requests etc. To be successful, a strong attention to detail is required along with strong MS Excel, Power BI, Tableau skills to ensure accuracy and high-quality outputs and that help facilitate better decision making.Responsibilities:
Responsible for facilitating the creation and distribution of periodic reports
Effectively work with administrative and operational personnel
Assists in the preparation of management reporting for customers
Works to identify and implement process improvements to current position
Responsible for the facilitation of reconciliation of items that are out of standard of expected results
Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client
Maintain confidentiality of all customer and employee information
Respond positively to feedback and redirection
Fully utilize systems, tools, training, and resources provided to maximize potential
Assist other departments as needed
Qualifications
Qualifications Education: Bachelors in any stream.Experience: 3-4 years’ increasingly responsible experience in related areasKnowledge/Skills/Abilities:
Experienced reporting specialist with 3-4 years expertise.
Strong knowledge of reporting tools like excel, power BI and Tableau.
Has working knowledge of real estate lending criteria and federal, state, and agency compliance
Can multi-task and manage time efficiently
Has strong organizational skills, attention to detail, and basic Microsoft Office skills
Good analytical and problem-solving skills.
Strong verbal and written communications skills.
Highly adaptive and open to changes as the organization grows and its needs evolv
