Overview
Regional Front Office Administrator (Northern LA Region) Jobs in California at Physical Rehabilitation Network
Full Job Description
We are looking for a dedicated Regional Front Office Administrator (RFOA)to join our team in the Northern Los Angeles & Lancaster region. The RFOA may occasionally work remotely, but the expectation is that they are in a clinic each day.
The RFOA will work with providers and patient services representative staff in their region to provide excellent patient care in a pleasant working environment that embodies our core values: Quality Service, Integrity, Compassion, and Teamwork.
We are looking for an individual with excellent leadership qualities and strong interpersonal and organizational skills who can help our practice continue to flourish as we continue to grow.
Things You Should Know:
Northern LA region (California Rehabilitation & Sports Therapy)
Mileage is reimbursed at corporate rate for Mileage
position does require visiting every clinic in that region at least one per month
Job Duties:
Act as resource to Central Billing Office to help ensure the operational effectiveness of front offices with regard to billing and collections
Coordinate with HR/Recruiting during the interview process to phone screen front office candidates and determine skill set prior to final clinic interviews
Provide initial training for all new front office hires as well as follow up training when required; training will include but is not limited to billing software, customer service, payor and front office policies and procedures
Help determine appropriate staffing levels for assigned front offices
Review and analyze front office metrics for assigned clinics through determined reporting methods, providing necessary training and support to achieve key indicators set forth by Corporate
Willing and able to collaborate on processes and procedures as an integral part of the Operational, Marketing and Revenue Cycle teams
Job Requirements:
Minimum 5 years’ experience in healthcare required, with supervisory experience preferred
Previous experience with Insurance, Medicare, Medicaid, Private processes and regulations
Working knowledge of healthcare billing requirements, accounts receivable management and financial applications
Working knowledge of mandatory billing and coding requirements, including ICD-10
Working knowledge of HIPAA and other requirements
Working knowledge of Payor guidelines
Demonstrated ability to hire and train employees, appraise work performance, address employee relation issues and resolve problems
Demonstrated ability to manage multiple projects and grasp new concepts
Demonstrated ability to work independently with minimal supervision, as well as in a team environment
Willingness to travel as required
About Us:
For over 30 years, Physical Rehabilitation Network (PRN) has specialized in delivering quality physical therapy care in parallel to serving as an owner-operator to over 200 outpatient PT clinics across the Western and Central regions of the United States.
Boasting a differentiated delivery model, we integrate owning, managing and developing physical therapy locations and brands as well as establishing Health System Joint Venture and PT practice partnerships with our value-based, people-first and outcomes-driven care delivery solutions.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protec…
Title: Regional Front Office Administrator (Northern LA Region)
Company: Physical Rehabilitation Network
Location: California
Category:
