Reservations, Administration & Management Assistant Jobs in Swellendam, Western Cape, South Africa at ExecutivePlacements.com

Title: Reservations, Administration & Management Assistant

Company: ExecutivePlacements.com

Location: Swellendam, Western Cape, South Africa

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB002877/Sam

Date posted:

Wednesday, May 6, 2026

Location:

Stormsvlei, South Africa

SUMMARY:

Key Responsibilities

Reservations & Guest Communication

Manage reservations, enquiries, and confirmations

Handle booking systems, rates, and availability

Communicate with guests before, during, and after their stay

Liaise with agents and tour operators

Hosting of guests from time to time

Administration & Office Management

General lodge administration and filing

Assist with invoicing, payments, and financial admin

Prepare reports for management

Maintain guest records and operational documentation

Management Support

Assist management with daily operations

Coordinate staff schedules and logistics

Support guest check-ins, check-outs, and special requests

Ensure brand standards and guest expectations are upheld

Requirements

Previous reservations and hospitality administration experience

Nightsbridge Or Similar Booking Platform Experience Essential

Strong computer literacy (email, booking systems, Excel/Google Workspace)

Excellent written and verbal communication skills

Highly organised, detail-oriented, and professional

Ability to work independently and handle pressure

Luxury Hospitality Experience Preferred

POSITION INFO: