Overview
Sales Associate Jobs in Washington – District of Columbia – USA at United Pacific
Job Description
What you will be doing
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Have complete understanding of Front Office staff’s roles and duties and be able to perform duties at any given time.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Accurately check AM and PM discrepancy reports.
Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
Location Description
Moxy Washington, DC Downtown
Located in downtown Washington, D.C., our unique hotel pairs funk-inspired furniture with
innovative
amenities for an unbelievable stay. Chill in the open lobby that features gathering areas with adult board games. Unwind after your day downtown with wine by the glass, local brews and expertly crafted cocktails, perfect for pairing with light appetizers and flat breads.
Requirements
What we are looking for
Ability to calmly work with high demand and/or upset guests
High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
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Title: Sales Associate
Company: United Pacific
Location: Washington – District of Columbia – USA
Category: Hospitality / Hotel / Catering, Administrative/Clerical