Overview
Sales Office Coordinator Jobs in Honolulu, HI at American Floor and Home
Job Title: Office Manager
Location: Restoration 1 Inland NW – Tri-Cities
Reports To: Operations Manager / VP of Administration
Position Type: Full-Time, On-Site
About Restoration 1 Inland NW – Tri-Cities
Restoration 1 Inland NW – Tri-Cities is a restoration company specializing in water, fire, mold, and storm damage restoration services. We are dedicated to providing fast, reliable, and professional services to our clients. Our team is built on strong values of integrity, responsiveness, and teamwork. As we continue to grow, we are seeking a highly organized and proactive Office Manager to join our dynamic team.
Position Overview:
Restoration 1 Inland NW – Tri-Cities will play a key role in ensuring smooth and efficient operations by managing office functions, supporting staff, and helping maintain daily workflows. The ideal candidate will have excellent organizational, communication, and multitasking skills. This position requires a strong attention to detail, the ability to work independently, and the capability to manage multiple tasks and deadlines simultaneously.
Key Responsibilities:
Employee Onboarding & Termination Processes:
Facilitate the onboarding of new employees, ensuring all required paperwork is completed, and conduct orientation.
Ensure new employees are properly introduced to the company culture and trained in office processes and policies.
Complete all employee termination processes, ensuring all required documents are accounted for and properly filed.
Communicate changes in employee status to HR and ensure compliance with company policies.
Office Supplies & Inventory Management:
Order and maintain stock of office and bathroom supplies.
Keep employee uniforms stocked and distributed.
Order shop supplies as directed by the Operations Manager.
Building & Utilities Maintenance:
Oversee building utilities and ensure all facilities are in good working condition.
Schedule maintenance appointments as directed by the Operations Manager.
Employee & HR Recordkeeping:
Maintain employee records and communicate changes to HR and the VP of Administration.
Keep a record of employee paperwork, receipts, and invoices.
Ensure all invoices are reviewed and sent for timely payment.
Scheduling & Calendar Management:
Assist in scheduling and maintaining the calendars of Project Managers, Sales Staff, and Operations Staff.
Manage and coordinate monthly meetings and internal communications.
Track and maintain employee time off requests on the company calendar.
Correct and manage timesheets for all employees in the Central WA location.
Customer Service & Client Interaction:
Greet incoming clients and customers, directing them to the appropriate management or providing assistance.
Answer incoming phone calls, schedule appointments, and relay messages to staff.
Direct customer issues to the appropriate management team for resolution.
Document Management & Compliance:
Maintain an organized filing system for office documents, employee paperwork, receipts, and invoices.
Open and distribute all incoming mail, forwarding payments to the Spokane office.
Maintain records of unexcused time off.
Security & Facility Management:
Manage the office’s security system, including access control and related contracts.
On-Call Coordination:
Receive the on-call phone during business hours and ensure proper handoff to the on-call staff after hours.
Job Board & Project Management Support:
Assist Project Managers in maintaining the active job board/spreadsheet.
Ensure completed jobs are marked and reported to the Spokane office.
Disciplinary Actions & Communication:
Collect and maintain disciplinary action documentation from the Operations Manager.
Serve as a communication link between Operations and HR regarding employee performance or issues.
Office Efficiency & System Improvement:
Help implement and maintain efficient office systems and layouts to improve workflow.
Assist in equipment procurement to ensure office efficiency.
Qualifications:
Experience:
Proven experience as an Office Manager or in a similar administrative role.
Experience in the restoration or construction industry is a plus, but not required.
Skills:
Strong organizational and time-management skills with the ability to multitask.
Excellent communication skills (both written and verbal).
Proficient with office software (Google Suite, MS Office, etc.) and familiarity with office equipment.
Strong attention to detail and ability to maintain accurate records.
Ability to manage sensitive and confidential information with professionalism.
Other Requirements:
High School Diploma or equivalent; Associate’s Degree in Business Administration or related field is preferred.
Ability to work independently and as part of a team in a fast-paced environment.
Strong customer service skills and a positive, proactive attitude!
Job Type: Full-time
Pay: $18.00 – $29.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
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Title: Sales Office Coordinator
Company: American Floor and Home
Location: Honolulu, HI
