Overview
Salon Assistant Jobs in New York, United States at Harry Winston
Title: Salon Assistant
Company: Harry Winston
Location: New York, United States
Job Summary
The key objective of this position is to be responsible for the merchandise, to provide sales support, excellent customer service, administrative and Salon support to the Sales Executives, clients, Vault Operations Manager, Retail Operations Manager, Retail Support Manager and the Vice President of US Retail.
Key Duties, Responsibilities and Accountabilities
Direct Sales Support
•On call at all times to assist Sales Executives with clients.
•Transporting jewelry to and from the vault.
•Monitor and track jewelry being shown by the Sales Executives.
•Assist with having jewelry cleaned and minor repairs performed.
•Have a complete working knowledge of GEM:
•Responsible for executing GEM stock searches and printing proper documentation.
•Proper knowledge of jewelry and watch inventory and how to search for these items in GEM efficiently.
•Maintain correct client information and update in GEM as changes are received.
•Responsible for GEM sales invoicing.
Customer Service
•Provide refreshments.
•Handle client telephone requests.
•Be available to honor any reasonable customer service request.
Administrative Duties
•Administer client correspondence.
•Ensure all salon offices are stocked with necessary office supplies, catalogues, forms and stationary.
•Support marketing advertising and PR shooting when needed.
•Assist with business related errands.
Salon Duties
•Ensure the salon, salon offices and jewelry vitrines are always clean and orderly.
•Work with the maintenance and IT departments to ensure all equipment is in working order.
Job Qualifications
•Strong communication and organizational skills
•Bachelor’s Degree
•Proficient with Microsoft Office
•Ability to work as a team player
•Foreign languages a plus
