Overview
Scheduler & Administrative Coordinator – In Home Care Agency Jobs in Farmington Hills, MI at Caring Senior Service
Full Job Description
Caring Senior Service of Oakland County South – We’re Hiring!
Office Care Manager | Scheduler & Administrative Coordinator
Here at Caring Senior Service of Oakland County South, we provide compassionate non-medical in-home care to seniors in our community, supporting their independence through personal care assistance, help with household tasks, transportation for errands and appointments, and offering companionship. Our mission is to help seniors remain healthy, happy, and at home—and we are looking for a dedicated and compassionate Office Care Manager: Scheduler & Administrative Coordinator to join us in that mission!
This vital role ensures seamless coordination between caregivers, clients, and the office team—keeping operations running smoothly and care delivery at its highest standard.
Key Responsibilities:
Scheduling & Administrative Management
Create and manage efficient caregiver schedules to ensure coverage
Maintain up-to-date records in scheduling and documentation systems
Process and verify caregiver timesheets for accurate payroll
Manage time-off requests, availability updates, and scheduling emergencies
Track caregiver hours, availability, and overtime limits
Support billing processes and ensure accurate administrative documentation
Assist in recruitment, interviewing, onboarding, and compliance tracking
Prepare reports and manage office files and documentation
Client Care Coordination
Conduct initial in-home assessments and develop individualized care plans
Matching caregivers based off of our clients needs
Oversee care plan implementation and adjust as client needs may change
Serve as the office-based contact for client and family communications
Support client intake, documentation, and technology setup
Work closely with healthcare providers and referral partners as needed
Team Support & Office Leadership
Lead caregiver interviews, orientations, and training
Foster strong communication between the office and field staff
Provide performance feedback and support retention efforts
Ensure all caregiver compliance requirements are met
Step in as a caregiver during emergencies if needed
Support overall quality assurance and team collaboration
Qualifications:
Experience in scheduling, office administration, and healthcare coordination- Required
Background in recruiting and supporting our caregiving team- Required
Excellent organization, multitasking, and attention to detail
Strong interpersonal and communication skills
Proficiency with scheduling software and business systems
Familiarity with healthcare compliance and billing is a plus
Valid driver’s license and reliable transportation
Willingness to assist in caregiving tasks when necessary – CNA or relevant certification is a plus
Compensation & Benefits:
Salary: $40,000 -$50,000 annually (based on experience)
Monthly performance based bonus program
PTO + company paid holidays
Fuel allowance
Participation in 401K (qualified after 1 year of service)
Are You Ready to Make a Difference?
Apply Today and join our mission in helping seniors remain healthy, happy, and at home!
Title: Scheduler & Administrative Coordinator – In Home Care Agency
Company: Caring Senior Service
Location: Farmington Hills, MI
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