Overview
Scheduling Coordinator Jobs in Apex, NC at Lightwave Dental
Title: Scheduling Coordinator
Company: Lightwave Dental
Location: Apex, NC
About The Practice
At Triangle Family Dentistry in Apex, our mission is to provide dentistry in the most comfortable environment possible. We help guide our guests to optimal oral health with an emphasis on overall well-being. We deliver the highest possible level of care with empathy and understanding. Our practice works to continuously and relentlessly pursue excellence through continuing education, personal and team growth and mastering of leading edge technology.
Responsibilities
We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.
Maintaining and updating schedules
Verifying the availability of the practice and patients for appointments.
Confirming appointments.
Sending out reminders of verified appointments.
Rescheduling or canceling appointments in a timely manner.
Answering scheduling inquiries.
Documenting scheduling processes and keeping records.
Gather Patient information (reason for visit, insurance information, etc).
Explain dental procedures, treatment times, and payment options
Performing other administrative tasks when required.
Qualifications
1 year recent dental administrative experience required
Proficiency with Microsoft Office Suite
Knowledge of dental software strongly preferred
Keen attention to detail
Excellent communications skills with a professional demeanor
Outstanding customer service skills
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.
Requisition Number
2025-15721
