Overview
Scheduling Coordinator Jobs in Farmington Hills – Michigan – USA at IEP MSO Management, LLC
Scheduling Coordinator
We are Independent Emergency Physicians, or IEP, a local, physician-owned multi-specialty practice group that is deeply ingrained in the community. With a commitment to excellence in patient care and a dedication to fostering strong connections with our employees, communities, and partners, we pride ourselves on delivering high-quality healthcare services across multiple specialties and in multiple settings.
Position Summary
The Scheduling Coordinator is responsible, at the direction of the Scheduling Manager, for developing and maintaining the monthly work schedules of Physicians and Advanced Practice Practitioner (PA/NP) schedules across multiple Emergency Departments and Urgent Care Centers.
The ideal candidate is comfortable working with Physicians, Advanced Practice Providers and other Medical Professionals; has an attitude of people-first service recognizing that we take care of our providers who deliver 24/7 medical care to the communities we serve; and is comfortable working as a member of a small corporate office team.
Responsibilities/Essential Functions
Utilizes Shift Admin (scheduling) software to manage providers’ monthly availability and compose schedules in a timely and accurate manner..
Respond to scheduling requests and work to resolve them in a timely and professional manner. Be comfortable speaking with providers about their schedules/scheduling requests.
Identify hindering factors that create scheduling issues with providers and develop resolutions for these issues.
Responsible for running data analytics and reports on key schedule metrics.
Maintains compliance with scheduling policy, proper recording of hours worked and analysis/tracking of annual hourly requirements on a month by month basis.
Responds to emergent call-ins by contacting available providers
Participates as a team member demonstrated by utilizing proper chain of command and
communicating effectively with providers and co-workers.
Occasionally assisting with answering incoming calls and routing calls as appropriate or relaying messages to the appropriate party. Responsible for handling and/or completing appropriate messages or phone calls.
Qualifications:
Education
High School Equivalent / GED required
Bachelor’s Degree strongly preferred
Knowledge, Skills, & Abilities
Experience with provider scheduling is required.
Experience with data management and analytics is required.
Shift Admin experience preferred
Clinical experience (i.e., Medical Assistant, CNA, or provider) is preferred but not required
Proficiency with PC, Google Workspace (formerly G-Suite) and Microsoft Office is required.
Microsoft Excel proficiency required and coding experience is preferred
Must have the ability to communicate with emotional intelligence, diplomacy, andprofessionalism.
Must enjoyproblem solvingand have a commitment to removing roadblocks effectively and in a timely manner.
Must have the ability to multitask and manage deadlines and must be organized.
Must be able to work both independently and in ateam environment.
.
Required For All Positions
Complies with company policies and standards.
Abides by all requirements to safely and securely maintain Protected Health Information (PHI).
Benefits:
$48k – $53k (DOQ)
Excellent benefit package
About Us
IEP was founded with thepurposeof taking care of the patient by taking care of the provider. Since …
Title: Scheduling Coordinator
Company: IEP MSO Management, LLC
Location: Farmington Hills – Michigan – USA
Category: Healthcare, Administrative/Clerical
