Overview
Scheduling Coordinator Jobs in Seattle, WA at Genex Services
Full Job Description
Company Overview:
The Enlyte Family of Businesses
Mitchell | Genex | Coventry
Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Job Description:
Coordinates customer requests for IME (independent medical exam) and Peer Review services by working as an intermediary between the injured/ill claimant, carriers, attorneys, and physicians, to ensure a timely, accurate, quality, and completed independent medical review report. Individuals in this position will schedule, input data into the computer system, assign new cases to medical professionals and generate correspondence necessary to ensure claimant attendance at the appointments.
This position is onsite and located in downtown Seattle, WA
Uses critical customer service skills to help coordinate the IME or Review while maximizing cost containment.
Obtains information on new referrals from fax, phone or delivered documents. Reviews and follows all special handling instructions for the accounts/clients.
Enters referral information into the database accurately and completely. Contacts referral source to obtain any missing or incomplete information.
Schedules the appointment/review with the appropriate medical professional or researches out of territory physicians for use in the network of physicians.
Generates necessary notification letters to parties as specified by client.
Maintains diary of relevant dates pertinent to the examination. Maintains diary to follow up on report status following completed IME appointment to ensure prompt delivery of the report to our client.
Qualifications:
Minimum Education:High School diploma or GED equivalent required.
Required Skills Experience:Business or office technical courses preferred. IME processing experience, medical assistant or insurance claims experience preferred.
Working knowledge of MS Office programs and data entry skills required.
Knowledge of medical and insurance claims terminology preferred.
Strong organization skills, attention to detail and accuracy are a must. Excellent customer service, as well as verbal and communication skills is essential
Benefits : We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $14.70- $20.67 hourly, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender,…
Title: Scheduling Coordinator
Company: Genex Services
Location: Seattle, WA
Category:
