Overview
Senior Certified Medical Assistant Jobs in New York City – New York – USA at 61st Street Service Corp
Position: Senior Certified Medical Assistant #Full Time
Job Summary:
The Senior CMA (SCMA) is an experienced professional with a proven record of handling complex cases and using independent judgment. In addition to clinical and administrative duties, this person will support quality improvement activities to ensure quality patient care. The SCMA is able to perform with minimal supervision. As a key member of the patient care team, the SCMA will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of
Service-Oriented
, Trust,
Empathy
, Safety,
Inclusion
, and
Communication
.
Job Responsibilities:
Greet patients, visitors, etc. and answer telephone calls.
Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required).
Manage and track patient flow from arrival until exam room departure using EMR system.
Prepare and maintain medical charts.
Copy and mail requests for medical records, ensuring HIPAA compliance.
Perform additional check-out functions such as scheduling, referrals, and additional tasks as needed.
Assisting patients as needed with walking, dressing, collecting and processing specimens and point-of-care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.
Assisting physicians or other clinical staff with examinations, procedures, and department-specific therapies as requested.
Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation.
Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor.
Entering orders in Epic as required.
Notifying physicians and nurses of emergencies and performing first aid.
Processing, sterilizing, and organizing instruments daily.
Perform additional specialty-specific duties as assigned.
Participate in debriefing and quality improvement practices. Bring safety and quality events, concerns, and needs to debriefs/safety huddles. Collaborate with team members on quality-related projects.
Increase transparency, encourage event reporting, and advance the safety culture.
Share knowledge and offer guidance/mentorship to facilitateteam collaborationand asupportive environment.
May assist with daily staffing schedules, same day absences, etc. Help to ensure adequate coverage and address related issues as directed.
Assist with onboarding and training of new or less experienced CMAs.
Contribute ideas for improving practice workflows to team members, providers, and management. Support departmental change initiatives by acting as a change champion, assisting staff with adoption of change, identifying barriers and supporting risk mitigations.
Other duties as assigned.
Please note
:
In some practices and based on operational need, the CMA may be required to perform full scope of front desk duties in conjunction with or in lieu of CMA duties (e.g., check-in, pre-…
Title: Senior Certified Medical Assistant
Company: 61st Street Service Corp
Location: New York City – New York – USA
Category: Healthcare, Administrative/Clerical
