Overview
Service Administrator Jobs in Mulgrave, Victoria, Australia at Energy Power Systems Australia
Title: Service Administrator
Company: Energy Power Systems Australia
Location: Mulgrave, Victoria, Australia
At Energy Power Systems Australia (EPSA), our mission is clear – to give our customers the power they need to succeed.
We are committed to safety, wellbeing and creating a workplace where our people can thrive. Our values – Safety & Wellbeing, Honesty, Accountability, Performance and Engagement – underpin everything we do and guide how we work together to deliver for our customers.
We are currently seeking a detail-driven and systems-savvy Service Administrator to join our Rental Solutions team on a 12-month max term contract, based in Mulgrave.
This role plays a critical part in supporting service operations by ensuring service systems, workflows, and reporting are accurate, efficient, and consistently applied across the business. You’ll work closely with service technicians, branch teams, and internal stakeholders to keep work moving, data up to date, and processes running smoothly.
What You’ll Be Doing
- Manage work orders, invoicing and purchase orders
- Process warranty claims within required timeframes
- Maintain accurate data and reporting across service systems
- Support ERP systems (Infor) and service workflows
- Assist with tracking, auditing and performance reporting
- Work with stakeholders to resolve issues and improve processes
- Provide day-to-day admin support to service technicians and teams
What You’ll Bring
- Experience in administration within a service, logistics or operations environment
- Exposure to ERP systems (Infor highly regarded, but not essential)
- Strong systems aptitude – able to pick up tools and processes quickly
- High attention to detail and data accuracy
- Ability to manage multiple tasks in a fast-paced environment
- Strong communication skills and ability to work across teams
- Confident using Microsoft Office (Excel)
What we offer:
- Competitive salary package.
- Job-relevant education assistance including Cat® University.
- Employee Recognition Program and Service Awards.
- Day for Birthday and Volunteering leave.
- Employee Referral Bonus Scheme.
- Employee Assistance Program.
If you’re a proactive administrator who thrives in a fast-paced, systems-driven environment, apply today.
Shortlisting will commence immediately.
