Overview
Service Coordinator Jobs in Taunton – Massachusetts – USA at Global Channel Management, Inc
Service Coordinator needs 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems
Service Coordinator requires:
Onsite
Proficient in Microsoft Office (Word, Excel & PowerPoint) Experience/Requirements
Must possess good decision making skills, be very organized and detail oriented.
Must have
excellent oral and written
communication
.
Ability to
use discretion.
Problem Solving
and ability to escalate matters when needed.
Data analysis and interpretation skills.
Speed and accuracy with
attention to detail
.
Dispatching and scheduling.
Move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Service Coordinator duties:
Schedule service appointments and inspections, resolve customer issues, dispatch, bill review, and contract paperwork.
May support warehouse and/or other office functions.
Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
Create work orders, providing status to customer and following up with technicians.
Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
Complete contract paperwork and QC paperwork.
Schedule sub-contractor work.
Title: Service Coordinator
Company: Global Channel Management, Inc
Location: Taunton – Massachusetts – USA
Category: Administrative/Clerical
