Overview
Service Coordinator Jobs in Bristol – England – UK at Clearwater People Solutions Ltd
Our client, a
forward-thinking
Engineering technology company, is currently recruiting for an Service
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Coordinator
to join their coordination team on a permanent basis. The Service
Coordinator
will be responsible for contacting our client’s Connects portfolio of commercial customers to arrange installation appointments including exchanges, maintenance and new connections.
Responsibilities
for the Service Coordinator
Efficiently arranging appointments for engineers within your region considering travel time, engineer skill/authorisation levels and customer demand.
Handling high volumes of inbound and outbound customer queries in relation to appointment booking, via telephony and email
Responding to general customer enquiries according to the requirements of customer contracts
Key Skills & Experience for the Service Coordinator
Essential
Up to 2 years experience in Coordination/Scheduling – desirable but not essential
Excellent
Customer Care
skills
Keyboard/Personal computer skills
Strong
multitasking
and
problem-solving skills
Strong written and spoken
communication
Please apply as directed!
Title: Service Coordinator
Company: Clearwater People Solutions Ltd
Location: Bristol – England – UK
Category: Customer Service/HelpDesk, Administrative/Clerical
